
Zonal Portfolio Manager
3 days ago
We are seeking a highly skilled and motivated professional to lead our collections function for the Farm portfolio across assigned zones. The successful candidate will be responsible for formulating and implementing strategies to minimize delinquency and optimize recovery performance.
- The selected individual will monitor and track collections through a team of Area/Regional Collection Managers, ensuring achievement of zonal targets.
- They must ensure strict compliance with regulatory guidelines, company policies, and ethical collection practices.
- The candidate will analyze portfolio performance, customer behavior, and market dynamics to recommend process improvements.
- Responsibilities also include driving field collections activities including recovery from overdue accounts through effective customer interaction.
- The successful candidate will liaise with legal, operations, and credit teams for resolution of complex cases.
- Additionally, they will recruit, train, and motivate the zonal collections team, ensuring high productivity and adherence to process.
- Finally, the individual will manage relationships with external collection agencies/vendors and monitor their performance.
Required Skills and Qualifications:
- Strategic thinking and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and technical skills.
- Leadership and management skills.
Benefits:
The role offers a competitive salary and benefits package, as well as opportunities for career growth and professional development.
Others:
The ideal candidate will have a strong passion for collections and a proven track record of success in similar roles.
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