Department Lead
2 weeks ago
Job Summary
We are seeking a skilled and experienced Department Lead to join our team at Reliance Retail. The successful candidate will be responsible for achieving revenue and gross margin targets for the categories managed, optimizing store display stock and back-store inventory, and ensuring effective stock and visual merchandising.
Key Responsibilities
- To achieve the revenue and gross margin targets for the categories managed.
- To optimize the store display stock and back-store inventory to increase the stock turns for the category.
- To ensure effective stock and visual merchandising including product label, accurate and updated prices, special/periodic promotional offers, point-of-purchase promotional materials, sales planning.
- To monitor sales figures vis-à-vis plan/forecast and interpret trends to facilitate inventory planning along with the Sales Manager/Buyer.
- To work closely with buying team to ensure 100% fill rate at store.
- To ensure shrinkage on floor is minimized as per company guideline.
- To increase sales and margins and minimize expenses, including dump and shrinkage.
- To conduct market surveillance for category managed in terms of competitor's product and model mix, selling prices, promotional offers, visual merchandizing, customer traffic/footfalls and implements the best practices on the floor with the co-operation of Buyers.
- To gather consumer data for feedback.
- To sales staff are trained and constantly updated.
- To product knowledge, brand differentiation.
- To recognize and develop talent.
- To mentor sales assistance through training and career planning.
- To update category and store associates on latest development in new product/brands and presentation/selling technique.
- To healthy Sales and achievement of store KPI's - No of bills / ATV/ SPF/FUPT/Loyalty.
- To profitability from stores vide.
- To growth in Sales.
- To adhering to operations parameters as per SOP in accordance with overall company policy.
- To improving the commercial performance of the showroom by increasing its turnover.
- To maximising profitability through efficient showroom operations.
- To managing Human resources, finance, inventory, customer care, Marketing and administration.
- To ensuring a delightful shopping experience to customers and making the showroom to customers a preferred shopping destination to shop.
- To revenue per Sq Ft and Gross Margin per Sq Ft for the categories managed.
- To increase in conversion ratio of respective category.
- To increased Average Transaction Value per customer.
- To stock Availability in terms of per cent reduction of stock-outs.
- To complete adherence to the training calendar for category team leaders and sales associates.
- To accuracy and uptime of all forms of Visual merchandizing for categories managed.
- To increase of Stock Turns for the category
Requirements
The ideal candidate will have a strong understanding of retail operations and a proven track record of achieving sales and profit targets. They will be a strong leader with excellent communication and interpersonal skills, and be able to motivate and develop a team of sales associates.
Education Requirements
Graduation
Skills & Competencies
Customer focus, Result orientation, Team Building, Routine management, Analytical Skills, Business Acumen, Team Work, Interpersonal Skills, Ownership, Attention to Detail, Operational SOPs, Customer Service, Ability to work under pressure, Communication Skills, Commitment to Excellence, Analytical Thinking, Result Orientation, Ownership mindset
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