Department Head

4 weeks ago

Tiruchi, Tamil Nadu, India Reliance Retail Full time
Job Title: Department Manager

Job Summary:

We are seeking a highly skilled Department Manager to join our team at Reliance Retail. As a Department Manager, you will be responsible for achieving revenue and gross margin targets for the categories managed, optimizing store display stock and back-store inventory, and ensuring effective stock and visual merchandising.

Key Responsibilities:

  • To achieve the revenue and gross margin targets for the categories managed
  • To optimize the store display stock and back-store inventory to increase the stock turns for the category
  • To ensure effective stock and visual merchandising including product label, accurate and updated prices, special/periodic promotional offers, point-of-purchase promotional materials, sales planning
  • Monitor sales figures vis-à-vis plan/forecast and interpret trends to facilitate inventory planning along with the Sales Manager/Buyer
  • Work closely with buying team to ensure 100% fill rate at store
  • To ensure shrinkage on floor is minimized as per company guideline
  • Increase sales and margins and minimize expenses, including dump and shrinkage
  • Conduct market surveillance for category managed in terms of competitor's product and model mix, selling prices, promotional offers, visual merchandising, customer traffic/footfalls and implements the best practices on the floor with the co-operation of Buyers
  • Gather consumer data for feedback
  • Sales staff are trained and constantly updated
  • Product knowledge, brand differentiation
  • Recognize and develop talent
  • Mentor sales assistance through training and career planning
  • Update category and store associates on latest development in new product/brands and presentation/selling technique
  • Healthy Sales and achievement of store KPI's - No of bills / ATV/ SPF/FUPT/Loyalty
  • Profitability from stores vide
  • Growth in Sales
  • Adhering to operations parameters as per SOP in accordance with overall company policy
  • Improving the commercial performance of the showroom by increasing its turnover
  • Maximising profitability through efficient showroom operations
  • Managing Human resources, finance, inventory, customer care, Marketing and administration
  • Ensuring a delightful shopping experience to customers and making the showroom to customers a preferred shopping destination to shop
  • Revenue per Sq Ft and Gross Margin per Sq Ft for the categories managed
  • Increase in conversion ratio of respective category
  • Increased Average Transaction Value per customer
  • Stock Availability in terms of per cent reduction of stock-outs
  • Complete adherence to the training calendar for category team leaders and sales associates
  • Accuracy and uptime of all forms of Visual merchandizing for categories managed
  • Increase of Stock Turns for the category

Requirements:

  • Customer focus
  • Result orientation
  • Team Building
  • Routine management
  • Analytical Skills
  • Business Acumen
  • Team Work
  • Interpersonal Skills
  • Ownership
  • Attention to Detail
  • Operational SOPs
  • Customer Service
  • Ability to work under pressure
  • Communication Skills
  • Commitment to Excellence
  • Analytical Thinking
  • Result Orientation
  • Ownership mindset

About Us:

Reliance Retail is a leading retail company that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a delightful shopping experience for our customers.

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