Hotel Operations Director

2 weeks ago

Tiruchi, Tamil Nadu, India Sisco Jobs Full time
Job Title: Hotel Operations Director
Experience: 5 years of experience in hotel operations management, preferably in the hospitality industry.
Location: Trichy, India.
Estimated Salary: ₹ 1,000,000 - ₹ 1,500,000 per annum, depending on experience.

About the Role:

We are seeking a seasoned hotel operations director to oversee the daily operations of our hotel in Trichy. The ideal candidate will have a strong background in hotel management operations and staff supervision, with a proven track record of ensuring smooth coordination between departments and maintaining high service standards.


Main Responsibilities:
  • Oversee the overall daily operations of the hotel, ensuring seamless coordination between departments and delivering exceptional guest experiences.
  • Manage and lead a team of department heads, including housekeeping, front office, food and beverage, and other areas, to ensure efficient service delivery and high-quality standards.
  • Monitor and improve operational systems, processes, and policies to support organizational goals and enhance guest satisfaction.
  • Maintain a high standard of service and operational excellence, ensuring that all departments operate efficiently and effectively.
  • Plan and manage hotel budgets, financial performance, and cost controls to maximize profitability and drive business growth.
  • Oversee inventory management, procurement, and supply chain processes, ensuring timely and cost-effective delivery of goods and services.
  • Ensure compliance with health, safety, and legal standards, and implement relevant policies and procedures to mitigate risks.
  • Develop and implement operational strategies to improve efficiency, streamline processes, and enhance guest satisfaction.
  • Manage staff training, development, and performance reviews, ensuring that all team members are equipped to deliver exceptional service and maintain high performance standards.
  • Analyze and resolve operational issues and guest complaints in a timely and professional manner, ensuring that all concerns are addressed and resolved promptly.
  • Foster a positive and collaborative working environment across departments, promoting teamwork and open communication.

Essential Qualifications:
  • Bachelor's degree in Hotel Management, Business Administration, or a related field.
  • 5 years of experience in hotel operations management, preferably in the hospitality industry.
  • Strong understanding of hotel operations, guest services, and staff management, with a proven track record of delivering exceptional results.

About Sisco Jobs:

Sisco Jobs is a leading recruitment agency specializing in hotel and hospitality recruitment. We partner with top hotels and hospitality brands to provide high-quality recruitment solutions, connecting talented professionals with exciting job opportunities.


Why Join Sisco Jobs:

At Sisco Jobs, we offer a unique opportunity to join a dynamic and growing recruitment agency, working with top hotels and hospitality brands. Our team is dedicated to delivering exceptional service, and we are committed to finding the perfect candidate for each job opportunity.


How to Apply:

If you are a seasoned hotel operations director with a passion for delivering exceptional results, please submit your application, including your resume and a cover letter, to [insert email address]. We look forward to hearing from you

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