Automobile Service Operations Manager

2 weeks ago


Tiruchi, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time
Automobile Service Operations Manager

We are seeking an experienced Automobile Service Operations Manager to lead our service department. The ideal candidate should have extensive experience in managing services, day-to-day operations, and ensuring top-notch customer satisfaction.

Key Responsibilities:
  • Service Operations Management: Oversee the entire service department, ensuring all operations run smoothly.
  • Team Leadership: Lead, train, and motivate a team of service advisors, technicians, and support staff.
  • Customer Relationship Management: Ensure excellent customer service, addressing customer complaints and inquiries promptly and effectively.
  • Service Revenue Management: Meet service sales targets through up-selling and promoting maintenance packages.

Requirements

  • Proven experience in managing service operations in an automobile dealership.
  • Strong leadership and communication skills.
  • Ability to analyze and improve service processes.
  • Strong customer service skills.

Benefits

  • Competitive salary based on experience.


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