International Voice Communication Specialist

4 days ago

Hyderabad Secunderabad Telangana, India beBeeService Full time ₹ 15,00,000 - ₹ 28,00,000
Customer Service Representative

As a Customer Service Representative, you will be the primary point of contact for our international customers.

We are seeking an experienced and skilled individual to join our team in handling inbound and outbound customer calls. If you have excellent communication skills, a strong ability to resolve queries, and a passion for delivering exceptional customer service, we encourage you to apply.

  • Key Responsibilities:
  • Handle customer inquiries and respond to their concerns in a timely and professional manner
  • Resolve customer issues and provide accurate information to meet their needs
  • Maintain a high level of customer satisfaction through effective communication and problem-solving skills
  • Escalate complex issues to the appropriate department when necessary
  • Meet performance metrics such as call quality, handling time, and customer satisfaction
What We Offer
  • Competitive Compensation: We offer a competitive salary with performance-based incentives
  • Supportive Work Environment: Our team is dedicated to providing a professional and supportive work environment that fosters growth and development
  • Career Growth Opportunities: We believe in investing in our employees' careers and offer opportunities for advancement and internal training programs
  • Global Exposure: As a Customer Service Representative, you will have the opportunity to interact with clients from diverse backgrounds and cultures
About This Role

This role is ideal for individuals who enjoy working in a fast-paced environment, have excellent communication skills, and are passionate about delivering exceptional customer service.

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