People Analytics Specialist

2 weeks ago


Mumbai, Maharashtra, India Capgemini Full time

Job Title: People Analytics_ServiceNow

Job Summary:

We are seeking a highly skilled People Analytics Specialist to join our Capgemini team. The ideal candidate will have a strong background in people analytics, HR consulting, and data analysis, with a focus on ServiceNow data.

Key Responsibilities:

  • Analyzing large and complex datasets from HRIS and ITSM systems, specifically ServiceNow.
  • Applying data analysis tools, such as SQL, Tableau, and Power BI, to ServiceNow data.
  • Understanding IT Service Management (ITSM) frameworks and best practices.
  • Managing multiple projects simultaneously and prioritizing effectively, considering potential variations due to location.
  • Experience working within a captive advisory model.
  • Proven experience with specific ServiceNow modules relevant to the role, such as HR Service Delivery and Employee Self-Service.
  • Knowledge of human capital metrics and frameworks relevant to employee experience data.
  • Experience working with ITSM ticketing systems.

Requirements:

  • Minimum of 7 years of experience in people analytics, HR consulting, or a similar role.
  • Proven ability to analyze large and complex datasets from ServiceNow.
  • Strong proficiency in data analysis tools.
  • Understanding of ITSM frameworks and best practices.
  • Ability to manage multiple projects simultaneously.
  • Experience working within a captive advisory model.
  • Proven experience with specific ServiceNow modules.
  • Knowledge of human capital metrics and frameworks.


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