People Analytics Specialist
2 weeks ago
Job Title: People Analytics_ServiceNow
Job Summary:
We are seeking a highly skilled People Analytics Specialist to join our Capgemini team. The ideal candidate will have a strong background in people analytics, HR consulting, and data analysis, with a focus on ServiceNow data.
Key Responsibilities:
- Analyzing large and complex datasets from HRIS and ITSM systems, specifically ServiceNow.
- Applying data analysis tools, such as SQL, Tableau, and Power BI, to ServiceNow data.
- Understanding IT Service Management (ITSM) frameworks and best practices.
- Managing multiple projects simultaneously and prioritizing effectively, considering potential variations due to location.
- Experience working within a captive advisory model.
- Proven experience with specific ServiceNow modules relevant to the role, such as HR Service Delivery and Employee Self-Service.
- Knowledge of human capital metrics and frameworks relevant to employee experience data.
- Experience working with ITSM ticketing systems.
Requirements:
- Minimum of 7 years of experience in people analytics, HR consulting, or a similar role.
- Proven ability to analyze large and complex datasets from ServiceNow.
- Strong proficiency in data analysis tools.
- Understanding of ITSM frameworks and best practices.
- Ability to manage multiple projects simultaneously.
- Experience working within a captive advisory model.
- Proven experience with specific ServiceNow modules.
- Knowledge of human capital metrics and frameworks.
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