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Event Coordinator

2 months ago

Bengaluru, Karnataka, India Play Arena Sports & Adventure Full time
Job Title: Head of Events

About the Role
The Head of Events is responsible for overseeing the planning, organization, and execution of all events at PLaY Arena.

Key Responsibilities
1. Event Planning and Execution
• Design, plan, and manage a wide range of events, including team-building activities, birthday parties, corporate functions, and special events.
• Serve as the lead MC and host for events, ensuring engaging and interactive experiences for participants.
• Oversee the logistical aspects of events, including timelines, venue setup, and resource allocation.

2. Customer Relations and Bookings
• Interact directly with customers to manage event inquiries, particularly for birthday party bookings and corporate events.
• Provide personalized event planning services to ensure that customer needs are met and expectations are exceeded.
• Build strong relationships with clients, gathering feedback to continuously improve services.

3. Team Leadership and Collaboration
• Lead and manage the events team, including coordinators, facilitators, and on-ground staff.
• Work closely with the production team to ensure creative ideas are executed efficiently and meet the desired quality standards.
• Collaborate with other departments, such as F&B and activities, to deliver a cohesive and exceptional event experience.

4. Creativity and Production Involvement
• Bring creative ideas to the table for event themes, interactive elements, and entertainment to make events memorable and unique.
• Involve directly in the production process, guiding the production team in creating designs, setups, and other event outputs.
• Ensure that all elements of event production are aligned with the client's vision and company standards.

5. Team Building and Corporate Events
• Develop and lead engaging team-building activities and corporate event programs that foster collaboration, communication, and fun.
• Tailor events to meet the unique needs of corporate clients, offering customized solutions that enhance team dynamics and company culture.
• Ensure the smooth execution of corporate functions, from workshops to recreational events.

6. Budget and Financial Management
• Prepare and manage event budgets, ensuring cost-effective use of resources while maintaining high service standards.
• Negotiate with vendors, entertainers, and suppliers to ensure high-quality services within budget constraints.
• Track expenses, forecast revenue from events, and optimize resource allocation.

7. Marketing and Promotion
• Work with the marketing team to promote events and boost bookings for birthday parties, corporate functions, and other activities.
• Assist in developing promotional materials, event packages, and campaigns to attract customers.
• Monitor market trends and customer preferences to innovate and offer unique experiences.

8. Post-Event Analysis and Feedback
• Conduct post-event evaluations to gather customer feedback and analyze the success of events.
• Use insights to improve future events, ensuring continuous enhancement of services and customer satisfaction.

Requirements
• Bachelor's degree in Event Management, Hospitality, Communications, or a related field.
• Minimum of 3-5 years of experience in event management, hosting, or a similar leadership role.
• Proven ability to lead events, MC, and engage audiences across various functions, from corporate to family-oriented events.
• Strong creative thinking skills, with a keen eye for detail and production quality.
• Excellent customer service and interpersonal skills, with the ability to manage client relationships effectively.
• Strong organizational and multitasking abilities, capable of handling multiple events simultaneously.
• Budget management experience and strong negotiation skills.

Preferred Skills
• Experience in team-building activities and corporate event facilitation.
• Knowledge of event production, lighting, staging, and design elements.
• Ability to work in a dynamic, fast-paced environment, including weekends, evenings, and holidays.

Benefits
• Competitive salary and performance incentives.
• Health and wellness benefits.
• Employee housing and education scholarship programs.
• Opportunities for professional growth and development.