Customer Experience Manager

1 week ago


Anantapur, Andhra Pradesh, India beBeeCustomerExperience Full time ₹ 60,00,000 - ₹ 1,20,00,000

Job Role: Customer Experience Manager

We are seeking a proactive and detail-oriented professional to join our Business Team. In this role, you will be responsible for collaborating with sales, marketing, and product teams to personalize and optimize customer journeys.

The ideal candidate will possess strong analytical skills, proficiency in CRM platforms, and excellent communication and collaboration skills. Familiarity with digital marketing and customer segmentation strategies is highly desirable.

Main Responsibilities:
  • Analyze campaign performance and provide regular reports with recommendations for improvement.
  • Support loyalty and retention programs, including customer feedback and satisfaction surveys.
  • Assist in the automation of CRM processes and workflows to improve efficiency.
Key Skills:
  • Campaign management and analysis
  • CRM platform proficiency
  • Excellent communication and collaboration skills
What We Offer:
  • A dynamic and collaborative work environment
  • Ongoing training and development opportunities
  • A competitive compensation package


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