Customer Experience Manager

Job Title:">Customer Experience Representative]About the Role:Deliver exceptional customer service and ensure a positive customer journey through effective handling of customer calls, follow-ups, issue resolution, and feedback collection via emails, calls, and chat channels.Manage logistics and order management with attention to detail.Key...

As a CXM Implementation Engineer, you will play a pivotal role in strengthening our dynamic team by designing and implementing customer experience programs across the APAC & EMEA regions.Key Responsibilities:Create scalable, fast, and robust CX survey programs on Medallia Experience Cloud and Qualtrics XM platform.Develop new features and optimize existing...

Job Title: Customer Service RepresentativeWe are seeking a skilled and customer-focused individual to join our team in this exciting opportunity.Key Responsibilities:Provide exceptional customer support via phone, email, or chat.Ensure customer satisfaction by resolving inquiries and concerns in a timely and efficient manner.Develop and maintain strong...

Customer Support RoleSilvish is a fast-growing 9 to 5 silver jewelry brand redefining how modern India wears and gifts jewelry. With Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship, we've built a loyal customer base that values both quality and experience.You will be the voice of Silvish for our customers, ensuring their...

About UsWe are seeking a candidate passionate about scaling a startup to work closely with our team.Responsibilities include handling customer inquiries through chat, phone calls, and email communication.Maintain knowledge of products, policies, and processes to address customer inquiries.Troubleshoot customer complaints related to product quality, shipping,...

CX Intern Job OverviewThe CX Intern role is a great opportunity for individuals to gain hands-on experience in customer-facing positions.Answer and address incoming/outgoing phone calls, prioritizing them based on urgency and importance.Delve into delivering outstanding customer service through engaging phone interactions.Key skills required include...

Job OverviewThe ideal candidate will possess strong communication skills, excellent spoken and written English capabilities, and the ability to effectively interact with customers. They will be able to quickly gather information and confidently communicate next steps and status.Key ResponsibilitiesExplain customer responsibilities in resolving...

Operations Associate (US Region)The Operations Associate plays a pivotal role in our mission to provide seamless student housing experiences. Key responsibilities include lead conversion, customer interaction, market expertise, follow-up, collaboration, and data management.Proactively engage with inbound leads to convert inquiries into confirmed...

Customer Service Associate RoleWe are seeking a skilled professional to provide exceptional customer service via phone, resolve technical issues, and meet quality targets.Key Responsibilities:Handle customer queries and issues via phoneProvide accurate and timely information on products and servicesTroubleshoot and resolve technical issuesMeet and exceed...

Job OverviewWe are seeking a seasoned CRM professional to lead our client relationships and drive customer engagement. This role will involve developing and implementing multi-channel CRM campaigns, leveraging data analytics to refine strategies, and collaborating across various departments to ensure cohesive and effective customer communications.Key...