Customer Experience Specialist

Job Title:">Customer Experience Representative]About the Role:Deliver exceptional customer service and ensure a positive customer journey through effective handling of customer calls, follow-ups, issue resolution, and feedback collection via emails, calls, and chat channels.Manage logistics and order management with attention to detail.Key...

Customer Service Associate RoleWe are seeking a skilled professional to provide exceptional customer service via phone, resolve technical issues, and meet quality targets.Key Responsibilities:Handle customer queries and issues via phoneProvide accurate and timely information on products and servicesTroubleshoot and resolve technical issuesMeet and exceed...

We are looking for a skilled and passionate professional to fill the role of Customer Service Specialist.Job Responsibilities:Provide efficient solutions to customer inquiries in a timely manner.Manage and respond to customer feedback to ensure optimal satisfaction levels.Assist with processing orders and resolving payment-related issues.Maintain a positive...

Customer Support SpecialistKey Responsibilities:Engage with customers through proactive outreach to promote skincare products.Employ consultative selling techniques to understand customer needs and recommend suitable products.Build strong relationships with customers through regular communication and follow-ups.Address customer inquiries in a timely and...

As a CXM Implementation Engineer, you will play a pivotal role in strengthening our dynamic team by designing and implementing customer experience programs across the APAC & EMEA regions.Key Responsibilities:Create scalable, fast, and robust CX survey programs on Medallia Experience Cloud and Qualtrics XM platform.Develop new features and optimize existing...

We are currently seeking a seasoned and forward-thinking team leader to oversee daily operations, drive productivity enhancements, and elevate customer satisfaction levels.Responsibilities:Maintain optimal performance metrics including response times and customer satisfaction levels.Cultivate efficient email and chat processes across multiple shifts.Provide...

Job Title: Customer Support SpecialistJob DescriptionAt our organization, we are dedicated to providing exceptional customer service and support. As a key member of our team, you will play a vital role in ensuring that our customers receive the highest level of care and attention.Key Responsibilities:Respond promptly and professionally to customer inquiries...

CX Intern Job OverviewThe CX Intern role is a great opportunity for individuals to gain hands-on experience in customer-facing positions.Answer and address incoming/outgoing phone calls, prioritizing them based on urgency and importance.Delve into delivering outstanding customer service through engaging phone interactions.Key skills required include...

Job OverviewThe ideal candidate will possess strong communication skills, excellent spoken and written English capabilities, and the ability to effectively interact with customers. They will be able to quickly gather information and confidently communicate next steps and status.Key ResponsibilitiesExplain customer responsibilities in resolving...

Job Title: Website TesterWe are seeking a meticulous Web User Experience Specialist to act as a real customer and evaluate websites from start to finish.Key Responsibilities:Visit assigned websites, comprehend their purpose and test key user flows (like browsing products, adding to cart, and checking out).Follow a step-by-step checklist and record findings,...