Strategic University Partnership Specialist
5 hours ago
About Student Circus:
We are an award-winning employability platform trusted by 65+ universities in the UK and beyond to boost their international student support globally. Our career resources are heavily content-driven, with e-books, reports, guides, community events, handbooks, workbooks, etc forming a crucial part of our offering.
As a key member of our team, you will play a critical role in fostering strong partnerships with Universities and International Students and maximizing the value derived from those relationships.
Job Description
The Strategic University Partnership Specialist will be at the forefront of fostering strategic alliances with esteemed universities across the UK, Germany, Austria, and Australia. This dynamic role involves serving as the linchpin between our organization and partner universities, shaping the experiences of international students through our platform, and maintaining regular communication with international students to comprehend their needs and coordinate solutions.
Key Responsibilities:
- Partner Account Management: Develop and maintain relationships with partner universities, ensuring excellent customer satisfaction.
- Be the primary point of contact and build long-term relationships with partner universities, helping customers through various channels and working with the Marketing team to onboard and integrate new clients.
- Responsible for training university staff, arranging online demos, and providing reporting and analysis to stakeholders.
Student Community Management: Work closely with student ambassadors to create a positive and engaged community, empowering them to help fellow students seamlessly join our platform and inspiring them to kindle awareness across the university.
Collaboration:
- Forge seamless collaborations with internal teams to co-create and deliver optimal solutions for valued partners, streamlining the signup process, and imparting comprehensive product knowledge to ensure an effortless onboarding experience.
- Serve as a valuable conduit for feedback from partners, channeling their insights into ongoing efforts to enhance products and services, fostering a continuous cycle of improvement and innovation.
Requirements:
- 2+ Years experience in SAAS based technologies/ Edtech Industries/ Study Abroad.
- Bachelor's Degree in an appropriate field of study or equivalent work experience.
- CRM and database management.
- Relationship-building skills, excellent communication and negotiation abilities, problem-solving and conflict-resolution skills, and adaptability to changing partners' needs and company offerings.
Compensation:
The estimated salary for this role is £45,000 per annum, commensurate with experience, reflecting the importance of this position in driving business growth and delivering exceptional results.
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