Learner Support Specialist

5 hours ago

Bharatpur, Rajasthan, India beBeeCustomerSupport Full time ₹ 45,00,000 - ₹ 65,00,000

About the Job:

As a key member of our support team, you will play a vital role in ensuring our learners have an exceptional experience. From onboarding to engagement, you'll be the bridge between learners, internal teams, and partners – making every learning journey smooth and impactful.

  • Main Responsibilities:
  • Oversee end-to-end program execution – planning, tracking & reporting.
  • Coordinate with internal teams, faculty & external partners to ensure timely completion of tasks.
  • Manage learner onboarding, communication & engagement throughout the program.
  • Analyze program data, identify improvement areas, and share insights.
  • Act as the first point of contact for learners, resolving queries efficiently.

Required Skills & Qualifications:

  • Bachelor's Degree (any discipline).
  • 0–4 years of experience in customer support, program coordination, or operations.
  • Strong knowledge of MS Excel & data handling.
  • Excellent verbal & written communication skills.
  • Detail-oriented, organized & able to multitask in a fast-paced setup.

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