
IT Support Specialist
4 days ago
IT Support Specialist
Job Description:We are seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will play a critical role in providing timely and effective technical support to our global employees.
- You will be responsible for troubleshooting and resolving domestic computer hardware and software issues efficiently.
- Develop accurate installation and configuration procedures for standard and non-standard software packages.
- Manage the deployment and rollout of software and hardware, ensuring seamless integration with existing systems.
- Maintain an accurate inventory of client assets and collaborate with the Cybersecurity team to secure network assets.
You will also be required to create and maintain a comprehensive knowledge base to support users, utilizing tools and collective knowledge to resolve issues effectively.
Required Skills and Qualifications:
- Bachelor's degree in Computer Science or related field.
- 2+ Years experience in Desktop and/or Helpdesk support.
- Prior work-related experience with current standard desktop software (Microsoft Office, Windows).
- Fluent in English; additional languages are a plus.
- Experience working with international clients is an asset.
Benefits:
This role offers opportunities for professional growth and development, as well as a chance to make a real impact on the organization.
Why Join Us:
At our organization, we value collaboration, innovation, and continuous learning. We are committed to creating a workplace culture that is inclusive, diverse, and supportive of all employees.
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