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1 week ago
Project Lead Role
Description: We are seeking a skilled specialist to spearhead our Twilio Flex project. The ideal candidate will have over 10 years of experience in application development, artificial intelligence, and cloud platforms.
- Main Responsibilities:
- Create, build, and deploy advanced telephony, call center & AI technologies across the enterprise.
- Optimize IVR, ACD & Dialer systems using innovative methodologies.
- Manage existing contact center technologies including Genesys, Alvaria/Aspect, AWS, NICE/INContact, Five9, Nuance, Twilio, BrightPattern, and WFM systems.
- Necessary Skills:
- Twilio Flex
- ReactJS
- HTML/CSS
- Applications Development
- Ai
- Cisco
- CVP Call STudio/ICM Scripting
- SQL
- Python
- CUCM
Benefits: By joining this team you will gain invaluable experience working with cutting-edge technology and contribute to delivering exceptional customer experiences.
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