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Administrative Support Specialist
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This is an exciting opportunity for a detail-oriented and proactive individual to provide high-level administrative support to our founder. As an Executive Support Professional, you will be the customer-facing anchor of our business, ensuring smooth execution across various departments.
Key Responsibilities:- Manage daily customer inquiries via WhatsApp and email within 24 hours.
- Maintain a comprehensive brand calendar for sales, launches, and shoots.
- Coordinate with freelancers (editors, photographers, UGC creators) to ensure seamless collaboration.
- Keep inventory updated and assist with website uploads.
- Oversee influencer/brand collaborations and follow-ups.
- Share weekly reports on customers, stock, and key updates.
- Minimum 2 years' experience in customer service, operations, or EA roles.
- Strong communication and organisational skills.
- Proactive, detail-oriented, and reliable.
- Ability to take ownership and drive tasks to completion.
- Experience in fashion, jewellery, or e-commerce is a plus.
This role offers the perfect blend of challenge and growth, ideal for someone who wants to work closely with our founder in a fast-paced startup environment.
