Operational Leader

11 hours ago

Shimoga, Karnataka, India beBeeOperations Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Opportunity

We are seeking an accomplished leader to spearhead all operational aspects of banqueting and catering services, ensuring exceptional event execution, guest experience, productivity, and profitability.

Key Responsibilities:

  • Spearhead day-to-day operations for all banquet and catering functions, including planning, execution, and team management.
  • Collaborate with sales, culinary, and service teams to deliver outstanding events—corporate, social, and weddings.
  • Develop and implement Standard Operating Procedures (SOPs) for seamless event logistics, from setup through execution and close-out.
  • Monitor quality standards, guest satisfaction, and service delivery across all events and catering operations.
  • Lead and mentor teams in banqueting, kitchen stewarding, and Food and Beverage; recruit, train, and manage departmental staff.
  • Promote budgetary discipline, control costs, and drive efficiencies for maximum profitability.
  • Maintain compliance with health, safety, food handling, and local regulations.
  • Nurture client relationships to maximize repeat business and event referrals.
  • Analyze operational metrics and feedback to drive continuous improvements in processes and performance.
  • Cultivate partnerships with vendors for supplies, décor, Audio-Visual equipment, and event needs.

Requirements:

  • Bachelor's/master's degree in hospitality, hotel management, or related field.
  • A minimum of 5+ years' operational leadership experience in banqueting and catering in hotels or high-volume venues.
  • Demonstrated expertise in team management, event operations, and logistical planning.
  • Strong communication, leadership, and problem-solving skills.
  • A proven track record of managing premium events and client satisfaction.
  • Proficiency with MS Office, event management systems, and financial controls.

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