Rural Banking Relationship Associate

4 weeks ago


Amritsar, Punjab, India IDFC FIRST Bank Full time

Job Title: Rural Banking Relationship Associate

Job Purpose:

The role entails deepening relationships with Rural Banking accounts and ensuring best-in-class service to customers. The role bearer is responsible for supporting Relationship Managers in penetrating liabilities business in Rural markets through lead generation and account opening as per customer needs.

Key Responsibilities:

  • Lead area mapping in the catchment and maintain accurate daily activity/sales reports.
  • Prepare wish lists of customers through cold calling and promotion activities to drive awareness about the bank and products in the catchment area.
  • Ensure completion of account opening formalities with strict adherence to KYC norms.
  • Engage customers with multiple products at the time of account opening.
  • Ensure superior customer service to capture larger wallet shares of the population.
  • Spearhead resolution of customer queries and issues.
  • Assess and evaluate client needs and generate new revenue sources by leveraging cross-selling opportunities.
  • Ensure compliance with bank requirements.

Education Qualification:

Graduation: Any Graduates.

Experience: 0 to 1 years of relevant branch banking experience.



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