Insurance Receivable Resolution Specialist

1 month ago


Hyderabad, Telangana, India Axis Services - India Full time
Job Overview

This role involves interacting with insurance companies in the US to resolve outstanding accounts receivables. The selected candidate will work towards ensuring timely closure of transactions and adherence to quality standards.

Responsibilities
  • Contacting insurance companies to follow up on outstanding accounts receivables.
  • Acting as a senior caller for complex or aged inventory cases.
  • Ensuring assigned accounts are worked towards resolution in accordance with basic rules provided by SOP.
  • Assisting in resolving previous transaction issues.
  • Escalating calls to supervisors when delays occur or transactions cross processing timelines.
  • Contributing to delivering client services in line with quality standards.
  • Helping the team achieve critical service levels, specifically cash and aging targets.
Work Environment

This position is based at WFO, Hyderabad, with a fixed 5-day working schedule (Saturday and Sunday off) and shift timing from 6 pm to 3 am.

Compensation and Benefits

The salary range for this position is approximately ₹40 lakhs per annum, inclusive of incentives. Additional benefits include cab facility and a competitive compensation package.



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