
Career Navigator
1 week ago
Job Description:
We are seeking highly motivated and skilled professionals to join our team as Career Navigators. In this role, you will be responsible for guiding students in building their careers in healthcare while achieving their personal growth targets.
The ideal candidate will have excellent communication skills, strong persuasion and objection-handling ability, and a passion for education and healthcare. They will be comfortable with daily call targets and revenue goals, and possess knowledge of CRM tools, WhatsApp Business, and basic Excel.
Key Responsibilities:
- Handle inbound and outbound calls with prospective students to guide them towards enrolling in our programs.
- Convert webinar attendees and registered leads into full-course admissions by providing structured counselling sessions and explaining program benefits, career outcomes, and scholarship opportunities clearly.
- Manage CRM tools to track leads, follow-ups, payments, and EMI schedules.
- Achieve daily calling targets (200+) and monthly admission goals.
- Share reminders and follow-up messages on WhatsApp, email, and calls.
- Build trust with students by explaining their career roadmap and the potential earnings after certification (₹30K–₹50K/month).
- Work closely with Team Leaders to improve conversion rates.
Requirements:
- Minimum 1–3 years of experience in EdTech, Sales, Counselling, or BPO.
- Excellent communication skills in English and Hindi.
- Strong persuasion and objection-handling ability.
- Comfortable with daily call targets and revenue goals.
- Knowledge of CRM tools, WhatsApp Business, and basic Excel.
- Passion for education and healthcare is a plus.
Benefits:
- Competitive salary package.
- Opportunities for growth and professional development.
- Collaborative and dynamic work environment.
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