
Dedicated Customer Advocate
3 hours ago
Unlock a rewarding career as a dedicated customer advocate, providing exceptional service to clients.
As a vital member of our team, you will be responsible for delivering outstanding support and solutions to customers through various communication channels.
The ideal candidate will possess excellent verbal and written communication skills, with the ability to empathize and resolve issues efficiently.
Key responsibilities include:
- Respond promptly to customer inquiries via phone, email, or chat
- Efficiently resolve customer issues and document interactions
- Provide product information and assist with navigation
- Collaborate with teams for issue escalation and resolution
Requirements for success include:
- Bachelor's or Master's degree in Sales/Marketing/Engineering/Commerce/Management
- Fresher or experienced candidates welcome
- Excellent English fluency is mandatory
- Strong customer service focus required
- Excellent telephone etiquette essential
Benefits of joining our team include:
- Accident insurance
- Saturday half-day working
- Best work culture
- Attractive incentives
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