High-Performance Customer Experience Specialist

2 weeks ago

Amrāvati, Maharashtra, India beBeeCustomerCentric Full time ₹ 9,00,000 - ₹ 15,00,000
Sales and Support Associate Job Opportunity

Our company is seeking a skilled Sales and Support Associate to drive sales growth and deliver exceptional customer service. This role is ideal for individuals who thrive in fast-paced environments, possess strong communication skills, and are proactive in managing deadlines.

Key Responsibilities:
  • Respond promptly and effectively to inquiries from support tickets and wholesale customers.
  • Manage and run successful crowdfunding campaigns.
  • Carry out sales and support tasks as directed.
  • Ensure consistent, detail-oriented communication and follow-through on all customer interactions.
  • Assist the team and eliminate obstacles to productivity and meeting deadlines.
Requirements and Qualifications:
  • QuickBooks Online and Google Suite proficiency.
  • Experience with Teamwork.com, Adobe Acrobat Sign, Adobe Creative Cloud, inventory management tools (SKU Vault), and Shipstation.
  • Bachelor's degree in Business, Communications, or a related field.
  • Proven 5+ years of experience in sales or customer support roles.
  • Strong communication skills, fluent in written and spoken English.
  • Resilient, proactive, and highly organized with the ability to manage deadlines.
  • Experience with customer-facing communication across multiple channels.

This is an exciting opportunity to grow your career with our dynamic company. If you're passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply.

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