Strategic Business Development Manager

3 days ago

Bengaluru, Karnataka, India beBeeBusiness Full time US$ 1,20,000 - US$ 1,50,000
Job Description

This is a dynamic role that will focus on driving customer retention and expansion through effective management of the account portfolio, ensuring successful project delivery, and prospecting for new cross-sell and upsell opportunities. As a key business development professional, you will be responsible for managing relationships with existing clients to drive revenue growth while identifying and pursuing new business opportunities.

Key Responsibilities:
  • Account Management:
    • Nurture and expand existing customer relationships to ensure high levels of client satisfaction and loyalty.
    • Monitor and analyze customer data to identify potential areas for growth and opportunities for cross-sell and upsell.
    • Develop strategic plans to increase revenue from existing customers.
  • Solution Development:
    • Work closely with customers to understand their business needs and develop tailored solutions to meet those needs.
    • Collaborate with cross-functional teams to deliver exceptional customer experiences.
    • Identify and pursue new business opportunities through prospecting and lead generation activities.
  • Project Delivery:
    • Ensure timely and successful delivery of projects to meet customer expectations.
    • Manage project budgets and timelines to achieve financial goals.
    • Collaborate with technical teams to resolve any project-related issues.
Required Skills and Qualifications

This role requires an individual who has strong business acumen, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. The ideal candidate should have experience in customer-facing roles, preferably in business development or sales, and possess a strong understanding of bioinformatics platforms and technologies.

  • Education: Bachelor's degree in Bioinformatics, Life Sciences, or a related field (MBA preferred)
  • Experience: 5+ years in customer-facing roles, with a focus on business development, customer success, or solution selling (Bioinformatics/Life Sciences preferred)
  • Technical Skills: Strong understanding of bioinformatics platforms; experience in cloud/software/ML is a plus
  • Customer Relationship Management: Proven ability to manage client relationships, uncover opportunities for cross-sell/upsell, and ensure solutions align with business objectives
  • Communication & Collaboration: Excellent problem-solving skills and ability to work across teams
Preferred Qualifications

Advanced degree in Bioinformatics, Life Sciences, or a related field. Proven track record of delivering high-value solutions and driving customer growth. Experience working with complex technologies and software applications. Strong analytical and problem-solving skills, with ability to collect and analyze data to inform business decisions. Excellent communication and interpersonal skills, with ability to effectively communicate with both technical and non-technical stakeholders.

 

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