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Business Banking Relationship Manager Lead

1 month ago


Bengaluru, Karnataka, India IDFC FIRST Bank Full time

About IDFC FIRST Bank

Established in 2015, IDFC FIRST Bank is a leading private sector bank in India, offering a wide range of financial services to its customers.

About the Role

We are currently seeking an experienced Business Banking Relationship Manager Lead to join our team in Mumbai. As a key member of our Business Banking department, you will be responsible for providing financial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship management and customer experience.

The successful candidate will have a proven track record of asset NTB client acquisition along with liabilities and FX deepening, and will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening.

Key Responsibilities

  • Client Acquisition: Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment.
  • Relationship Management: Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset.
  • Portfolio Management: Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention, and ensuring portfolio hygiene with minimal open deferral and covenants.
  • Cross-Functional Collaboration: Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders.
  • Growth Strategy: Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers.
  • Process Improvement: Recommend process changes in order to improve service efficiency and quality across the branch network.
  • Sales Planning: Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives.
  • Financial Acumen: Understanding of financial statements, credit Assessment, and title-security documents.

Requirements

To be successful in this role, you should have:

  • A minimum of 5-10 years of relevant branch banking experience.
  • Graduation in any field, with a preference for Chartered Accountant (CA).

What We Offer

IDFC FIRST Bank offers a competitive salary package, including a base salary of ₹25 lakhs per annum, and opportunities for growth and professional development.