Business Analyst
1 day ago
About the Role:
This position is an exciting opportunity to join MUFG Global Service as a Business Analyst - Global Transaction Banking. We are seeking an experienced professional who can develop and implement best practices to drive positive client experience and lead operational efficiency efforts.
Main Responsibilities:
- Develop and implement process improvements in Registration & verification of Transaction Banking products and services, including GCMS Plus, FOREX, and Trade Manager.
- Support and contribute to projects relating to operational efficiency for administrative work and tasks within Transaction Banking.
- Liaise with internal and external stakeholders on a daily basis to ensure high-quality customer experience.
- Analyze clients' perspective to determine positive or negative behavior and develop strategies to improve relationships.
- Identify and manage transactional and operational risks to maintain a secure and efficient environment.
Requirements:
- Sound knowledge of various products like Trade finance, Remittances, Bank Guarantees & General Banking.
- Client service experience with a focus on Transaction banking products and services.
- Excellent communication and negotiation skills, with the ability to foster collaborative working relationships across the organization.
- Bachelor's degree/University degree or equivalent experience.
- 3-7 years of experience in Banking or Financial organization.
Salary Range: ₹12,00,000 - ₹20,00,000 per annum
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