Business Analyst

1 day ago


Bengaluru, Karnataka, India MUFG Global Service Full time

About the Role:

This position is an exciting opportunity to join MUFG Global Service as a Business Analyst - Global Transaction Banking. We are seeking an experienced professional who can develop and implement best practices to drive positive client experience and lead operational efficiency efforts.

Main Responsibilities:

  • Develop and implement process improvements in Registration & verification of Transaction Banking products and services, including GCMS Plus, FOREX, and Trade Manager.
  • Support and contribute to projects relating to operational efficiency for administrative work and tasks within Transaction Banking.
  • Liaise with internal and external stakeholders on a daily basis to ensure high-quality customer experience.
  • Analyze clients' perspective to determine positive or negative behavior and develop strategies to improve relationships.
  • Identify and manage transactional and operational risks to maintain a secure and efficient environment.

Requirements:

  • Sound knowledge of various products like Trade finance, Remittances, Bank Guarantees & General Banking.
  • Client service experience with a focus on Transaction banking products and services.
  • Excellent communication and negotiation skills, with the ability to foster collaborative working relationships across the organization.
  • Bachelor's degree/University degree or equivalent experience.
  • 3-7 years of experience in Banking or Financial organization.

Salary Range: ₹12,00,000 - ₹20,00,000 per annum



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