System Support Specialist

17 hours ago

Jodhpur, Rajasthan, India beBeeSystemSupport Full time ₹ 55,00,000 - ₹ 85,00,000
Job Description:

As a System Support Specialist, you will play a crucial role in ensuring the smooth operation of our infrastructure. Your primary responsibility will be to monitor vital server parameters on a regular schedule and report any performance issues beyond thresholds to the appropriate teams.

Additionally, you will be responsible for monitoring scheduled tasks on the system, ensuring their successful completion, and rerunning tasks that have failed. You will also report technical errors to L2/L3 teams for resolution and monitor email, Teams channels, and ticketing systems for new items/tickets.

You will update tickets with initial responses, gather additional information from business/end users or other teams as required, reproduce issues in testing environments, and provide inputs to L2 team members. Furthermore, you will validate issue fixes in internal testing environments based on customer inputs given.



Required Skills and Qualifications:
  • Customer-Facing Experience: More than 3+ years of experience in customer-facing roles.
  • L1 Support Experience: At least 3 years of experience in managing application or infrastructure support at the L1 level.
  • IAM System Support: SailPoint or IAM system support experience is highly desirable.
  • Communication Skills: Strong written and verbal communication skills are essential.
  • Technical Background: A technical background in Java or scripting would be an added advantage.


Benefits:
  • Years of Experience: 5-8 years of experience in a similar role.

  • Mac Technical Support Specialist

    5 days ago

    Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 10,00,000 - ₹ 20,00,000

    Job OverviewWe are looking for a highly skilled Mac Support Specialist to join our team. As a Mac Support Specialist, you will be responsible for providing top-notch support for macOS systems in a professional environment.

  • ERP IT Support Specialist

    20 hours ago

    Jodhpur, Rajasthan, India beBeeITSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Description:We are seeking a highly skilled and experienced IT Support Specialist to join our team. As an ERP IT Support Specialist, you will be responsible for providing technical support and maintenance for our Real Estate Industry clients.Key Responsibilities:Collaborate with business associates and vendors to maintain, enhance, and troubleshoot ERP...

  • Advanced System Support Specialist

    20 hours ago

    Jodhpur, Rajasthan, India beBeeSystem Full time ₹ 19,44,000 - ₹ 24,40,000

    Job DescriptionAs a seasoned system engineer, you will provide end-to-end support for FIS Quantum and Echos treasury management systems. Your responsibilities will include maintaining static data within the Quantum environment to ensure system integrity.Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum including reports and...

  • Airport Support Specialist

    6 days ago

    Jodhpur, Rajasthan, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Airport Support SpecialistThis role is focused on assisting passengers with various airport procedures and ensuring a seamless travel experience.Key Responsibilities:Provide assistance to passengers with check-in, baggage handling, and boarding processes.Ensure compliance with safety regulations and airline policies.Manage passenger inquiries and...

  • Finance Systems Specialist

    20 hours ago

    Jodhpur, Rajasthan, India beBeeTreasury Full time ₹ 15,15,761 - ₹ 30,51,523

    Senior Treasury Management SpecialistWe are seeking a highly skilled Senior Treasury Management Specialist to join our team.The successful candidate will be responsible for configuring treasury management systems, providing techno-functional support for TMS/SAP TRM and Risk Management implementations, and driving business development initiatives.Configure...

  • IT Systems Manager

    5 days ago

    Jodhpur, Rajasthan, India beBeeEnterprise Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Enterprise IT Infrastructure SpecialistWe are seeking an experienced IT professional to manage and monitor enterprise-scale IT systems, ensuring security and supporting business continuity.As an Enterprise IT Infrastructure Specialist, you will be responsible for managing servers, networks, and IT infrastructure, installing, configuring, and...

  • Support Engineer

    4 days ago

    Jodhpur, Rajasthan, India beBeetechnical Full time ₹ 12,00,000 - ₹ 14,00,000

    Job Title: Support Engineer – Technical Specialist">Job Description:We are seeking a highly skilled and experienced Technical Specialist to join our team as a Support Engineer. In this role, you will be responsible for monitoring the infrastructure, including CPU, memory, hard disk size, log size, and other vital server parameters on a regular schedule.You...

  • It Administration Support Specialist

    4 weeks ago

    Jodhpur, Rajasthan, India BioGenex Full time

    We're hiring Join Bio Genex in Hyderabad as an IT Administration Support Specialist.Are you an experienced IT professional with a passion for providing top-tier technical support? Bio Genex is looking for a dedicated IT Administration Support Specialist to join our team on-site in Hyderabad, India.In this crucial role, you will be the primary point of...

  • Senior AS/400 Systems Support Specialist

    20 hours ago

    Jodhpur, Rajasthan, India beBeeSupport Full time ₹ 13,00,000 - ₹ 15,70,000

    At the forefront of operational technology and IT, we help organisations harness the power of data to drive digital transformation and enhance operational efficiency. With over 100 years of experience in OT and more than 60 years in IT, we empower enterprises to store, enrich, activate and monetise their data.About this positionThis is a senior level support...

  • Transaction Support Specialist

    14 hours ago

    Jodhpur, Rajasthan, India beBeeTransaction Full time ₹ 20,000 - ₹ 25,000

    Job Opportunity: Transaction Support Specialist  Job Title: Transaction Support SpecialistDepartment: Commercial Property TransactionsJob Overview:We are seeking a detail-oriented and proactive individual to support commercial property transactions. The role involves handling lease documentation, maintaining data accuracy, collecting property-related...