Advanced System Support Specialist
13 hours ago
As a seasoned system engineer, you will provide end-to-end support for FIS Quantum and Echos treasury management systems. Your responsibilities will include maintaining static data within the Quantum environment to ensure system integrity.
- Troubleshoot, fix, and author Enterprise Workflow Framework (EWF) in Quantum including reports and action-based triggers.
- Identify and resolve interface issues with bank statements and cashflows.
- Configure, troubleshoot, and fix Cash Xplorer functionality.
- Support core treasury processes including In-House Banking (IHB), Cash forecasting, and Intercompany Settlement.
- Learn internal systems to provide comprehensive end-to-end support to users.
Key Responsibilities
Technical Operations
- Apply strong Oracle/SQL Server database expertise to maintain system performance.
- Author and optimize SQL queries for data extraction and reporting.
- Apply working knowledge of the Quantum data model to troubleshoot complex issues.
- Work with Golden Gate and Datapipelines technologies for data integration.
- Support integration points between FIS systems and Oracle Fusion AGIS/GL modules.
Governance & Compliance
- Maintain SOPs, process documentation, and impact assessments for system updates.
- Assess readiness for Quarterly Cloud Updates including regression testing to ensure business continuity.
- Ensure financial data accuracy, SOX compliance, and internal control adherence.
- Participate in change management processes to minimize operational disruptions.
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