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Senior Sales Management Specialist
1 month ago
Key Responsibilities
- Leadership and Direction: Direct and manage all sales activities to maximize revenue potential for Group Business and Leisure Travel business. Oversee daily Business Review meetings, sales meetings, training, and other sales-related meetings as required.
- Contract Management: Review all group contracts for turnover to Event Services.
- Goal Setting and Performance Management: Carry an individual goal as part of the team. Oversee/manage the process of monthly, quarterly, and annual goal setting, sales funnel review, 90-day and annual employment reviews for direct reports, onboarding and training plans for new sales team members, monthly group review with Revenue Management/DOS/DOSM, contract negotiation, team goal setting, and any reporting required for hotel/ownership meetings.
- Commercial Strategy and Planning: Contribute to the process of monthly forecasting group revenues, group rate determination, annual rooms revenue budget, annual marketing plan, action plan review with DOS/DOSM, and projects and additional areas of focus in collaboration with DOS/DOSM.
- Collaboration and Service Quality: Work with other departments within the hotel to provide quality service to customers. Attend trade shows, community events, and industry meetings. Maintain knowledge of market competition and customers. Deputize for the Director of Sales/ Director of Sales & Marketing in their absence.
Qualifications:
- A minimum of five (5) years of Hotel Sales, Catering, or Marketing experience in a similar-sized luxury hotel with experience in leading a team.
- A four-year college degree preferred.
- Highly professional presentation and communication (oral and written) skills.
- Proficiency with standard Microsoft Office.
- Ability to perform critical analysis.
- Guest-focused with a passion for service excellence.
- Works well under pressure in a fast-paced and constantly changing environment.
- Strategic mind looking to advance the hotel's revenue targets.
- Analytical and detail-oriented.
- Adaptable with experience in business strategy, business planning, and business development.
- Experience in large matrix organizations.
- Knowledge of Opera Sales & Catering Software or comparable products.