
Technical Support Specialist
3 days ago
This role is focused on delivering exceptional IT support services by being the first point of contact for users.
- Provide timely and efficient technical support to resolve incidents.
- Manage service requests, incidents, and changes using IT service management platforms.
- Support user onboarding, access provisioning, and basic resource requests.
To be successful in this role, you will have:
- Strong troubleshooting skills in application and infrastructure support.
- Familiarity with remote support tools and basic system monitoring.
- Excellent communication and customer service skills.
- Ability to manage multiple tickets and priorities simultaneously.
You will work closely with a collaborative team to deliver seamless support across various IT functions.
We are looking for individuals who are passionate about technology and have a strong desire to learn and grow.
About UsWe are a global business and technology transformation partner helping organizations accelerate their dual transformation.
We are a diverse organization with market-leading capabilities in digital, cloud, and data.
BenefitsYou will enjoy working in a fast-paced and collaborative environment with opportunities to work with global teams and cutting-edge technologies.
We offer flexible work arrangements and a strong focus on work-life balance.
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