Business Development Associate

3 days ago


Kottayam, Kerala, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 12,00,000

Key Responsibilities:

  • Manage customer interactions via various channels to ensure high satisfaction.
  • Provide timely and professional responses to resolve customer concerns.
  • Collaborate with internal teams to address customer inquiries effectively.
  • Contribute to the development of customer service standards and protocols.
  • Maintain open communication with quality assurance team for compliance.
  • Conduct research to provide accurate answers for customers.
  • Coordinate information flow between departments for seamless operations.
  • Update and maintain records in accordance with company policies.

Required Skills and Qualifications:

  1. Bachelor's degree or higher in any field with regulatory knowledge.
  2. At least 2-3 years of post-graduation experience, preferably in sales/marketing or healthcare/medical devices/service order management.
  3. Proficiency in MS Office (Excel), SAP, and Outlook is required.
  4. Strong analytical and problem-solving skills are essential.
  5. Effective interpersonal, oral, and written communication skills with a proven ability to contribute to the business.
  6. A solution-oriented approach and teamwork are necessary.


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