Order Management and Operations Specialist

2 days ago


Salem, Tamil Nadu, India beBeeOrderManagement Full time ₹ 6,00,000 - ₹ 12,00,000
Job Overview

The Order Management and Billing Analyst is responsible for overseeing the entire order processing and billing lifecycle. This position entails coordinating activities with various stakeholders, ensuring seamless customer experiences.

  • Develop and implement efficient order processing procedures.
  • Collaborate with cross-functional teams to resolve billing discrepancies.
  • Maintain accurate equipment databases and process updates in a timely manner.
  • Prepare and deliver invoices to customers while validating revenue recognition criteria.
  • Adhere to industry best practices and company policies.
  • Provide expert support during internal and external audits as requested.
Requirements
  • Bachelor's degree in finance, accounting, or business administration.
  • A minimum of one year of experience in Order Management and Billing.
  • Excellent problem-solving and customer service skills.
  • Effective communication and interpersonal skills.
  • Dedication, strong sense of accountability, and high level of urgency.
Preferred Qualifications
  • Prior exposure to outsourced environments.
  • Experience working in global or multi-country settings is highly desirable.
  • Strong analytical skills.


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