Travel Operations Manager

1 day ago


Gurgaon, Haryana, India TBO Full time
Company Overview

TBO is a global travel platform that simplifies buying and selling travel needs for partners worldwide. With a technology-first approach, we connect distributed travel buyers and suppliers at scale.


About the Role

We are seeking an experienced Operations Executive to join our team. In this role, you will be responsible for overseeing day-to-day operations, ensuring high-quality service delivery, and driving process improvements.


Key Responsibilities
  • In-depth knowledge of daily operations
  • Sound understanding of online hotel segment business module
  • Handling relocations and escalations
  • Ensuring wing-to-wing resolution of customer escalations with accuracy and timeliness

Why Join TBO?

This is a unique opportunity to be part of a global travel business leader, driving innovation and growth. You will work closely with senior leadership, have the potential to learn and grow rapidly, and enjoy a dynamic start-up environment.


Requirements
  • Any graduate or postgraduate degree
  • 1-4 years of experience in customer service or BPO
  • Ability to handle 80-100 calls per day
  • Good communication skills

Estimated Salary

Rupees 9 lakhs - 15 lakhs per annum (approximate)


About Us

TBO offers a fast-paced and challenging work environment with opportunities for growth and development. Our company values innovation, teamwork, and customer satisfaction.



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