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Travel Operations Manager
2 months ago
We are seeking an experienced Travel Operations Manager to join our team at Redrob, a pioneering AI platform revolutionizing professional development. As a key member of our operations team, you will play a vital role in ensuring seamless travel experiences for our customers.
About the Role:
- Oversee post-sales activities to guarantee timely execution and meet business objectives.
- Manage operational tasks, including ticketing, voucher issuance, payment collection, and confirmation.
- Coordinate with internal stakeholders to align on objectives and communicate effectively with customers.
- Liaise with external partners, including visa vendors, airlines, and transport providers.
- Prepare performance reviews to identify areas for improvement and ensure compliance with regulatory policies.
Requirements:
- 5+ years of experience in travel operations or a related field.
- Graduate in Travel & Tourism preferred, with MBA as an added advantage.
- Proficiency in Microsoft Office and Google Sheets.
- Strong organizational, communication, and multitasking skills.
- Ability to collaborate with multiple business units and external partners.
Benefits:
As a valued member of our team, you can expect a competitive salary of $85,000 - $110,000 per annum, depending on your experience and qualifications. Our benefits package includes opportunities for growth and professional development, a dynamic work environment, and a chance to be part of a groundbreaking AI platform that is changing the face of professional development.