
Store Director
3 days ago
Job Description
The Store Manager is a vital role that requires strong leadership skills to drive sales growth, enhance customer engagement, and optimize operational efficiency.
Key Responsibilities:
- Leadership & Team Development:
- Develop and lead a high-performing team of employees across various departments, fostering a culture of continuous improvement and customer focus.
- Conduct performance reviews and implement training programs to enhance employee skills and career development.
- Operational Excellence:
- Manage day-to-day operations, ensuring adherence to best practices and company standards.
- Oversee stock management, including inventory control, ordering, and loss prevention.
- Ensure compliance with health, safety, and sanitation regulations.
- Customer Engagement:
- Champion a customer-first culture, resolving complaints and ensuring a high-quality shopping experience.
- Analyze customer feedback to identify areas for improvement and implement solutions.
- Sales & Financial Management:
- Drive sales growth by analyzing market trends, setting targets, and implementing promotional strategies.
- Monitor financial performance, including budgeting, expense management, and profit optimization.
- Prepare reports on sales, inventory, and customer trends to inform business decisions.
Required Skills and Qualifications
The ideal candidate will possess a bachelor's degree in business administration, retail management, or a related field, and have proven experience in retail management, preferably in a hypermarket or large-format store.
Key qualifications include:
- Strong leadership skills with a track record of team development and motivation.
- Excellent organizational and multitasking abilities.
- Proficient in retail management software and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays.
Benefits
This role offers a competitive salary, benefits package, and opportunities for professional growth and development.
Others
The Store Manager will be responsible for overseeing visual merchandising standards, collaborating with the marketing team, and monitoring competitor activities.
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