Category Manager, Amazon Pay
4 weeks ago
We are seeking a highly skilled Category Manager to lead our Financial Services payments team at Amazon Pay (India) Private Limited. As a key member of our team, you will be responsible for driving the growth and customer experience of our bill payments and financial services portfolio.
Key Responsibilities- Manage a partner ecosystem of large billers, financial services partners, and telcos to bring in relevant selection, negotiate margins, and execute large-scale joint partnership initiatives.
- Define and continuously improve the end-to-end customer experience by collaborating with internal stakeholders like marketing, product, tech, and operations.
- Play a pivotal role in defining the product roadmap for the business by co-owning this charter with Product and tech leaders.
- Own the category P&L and continuously explore opportunities for improvement by working with Finance and rewards functions.
- As a process owner, reduce and optimize category manual processes that do not add value to customers.
- Deep dive on weekly and monthly business reviews to arrive at gaps and improvement opportunities.
Amazon Pay is a fast-growing organization within Amazon pioneering the next wave of customer acquisition and engagement. Our team is shaping the future growth of Amazon brick-by-brick, by revolutionizing how customers pay for their everyday needs by solving interesting problems in their journey.
Requirements- 5+ years of developing, negotiating, and executing business agreements experience.
- Bachelor's degree.
- Experience developing strategies that influence leadership decisions at the organizational level.
- Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
- Experience developing, leading, negotiating, and executing corporate and/or business transactions.
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