Technical Support Specialist

7 days ago

Kolkata Delhi Mumbai, India beBeeCustomer Full time US$ 40,000 - US$ 80,000
Job Overview

We are seeking an individual with technical expertise to join our team as a specialist in Technical Support. This role requires the ability to troubleshoot and resolve technical issues efficiently.

Key Responsibilities
  • To work in a customer service environment, identifying root causes of technical issues and resolving them promptly.
  • To possess strong interpersonal skills, navigating customer service issues with care and professionalism.
  • To consistently learn about and deepen understanding of Apple products and services to enhance customer experience.
  • To work well in a team environment, demonstrating shared responsibility and accountability with other team members.
  • To handle sensitive or confidential information with discretion, upholding core values.

What We Offer

  • A fast-paced environment where you can apply your skills and knowledge.
  • The opportunity to work collaboratively with a team of professionals.
  • Ongoing training and development to enhance your skills and knowledge.

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