Captain of Customer Experience

Company DescriptionKofteci Foodkrafts is a leading force in the culinary industry, proud to be the parent company of acclaimed restaurant brands such as OZ by Kebapci, Kebapci, and Klava. Each brand under our umbrella represents a unique culinary experience, expertly crafted to delight and satisfy the discerning palates of our esteemed guests. Our commitment...

A restaurant captain, also known as a hotel captain, manages the dining experience in a restaurant. Their responsibilities include:Customer service: Greeting guests, ensuring their satisfaction, and providing exceptional serviceStaff management: Training and managing restaurant staffKitchen coordination: Communicating with the kitchen about menu questions,...

URGENT HIRING – Restaurant CaptainLocation: Hamza Hotel, Shivajinagar (Bangalore)We are immediately looking for an experienced Captain to join our team.Must have worked in reputed chain restaurants (Empire, Meghana, Mani's, SS Hyderabad, etc.)Strong knowledge of Biryani, Mughlai & South Indian cuisine3–5 years experience as Captain/Head StewardAbility to...

Job DescriptionCrew Captain (L4)1. List Management. Maintain a list of pending tasks and open conversations. . Track closure time and customer satisfaction. . Appropriately mark conversation status. . Track vendor lists and update data on performance of each vendor.2. Ownership of customer query and task. Ensure quick response and timely completion of task...

*Position Title:*Restaurant Captain*Department:*Food & Beverage*Reports To:*Restaurant Manager*Job Summary:*The Restaurant Captain is responsible for supervising and coordinating the daily operations of the restaurant floor. They ensure excellent guest service, smooth coordination between staff, and adherence to quality and hygiene standards. The role...

Job Overview:We are seeking an experienced customer service professional to take on the role of Lead Crew Captain. This position involves managing and fulfilling customer requests with a high level of professionalism and attention to detail.Key ResponsibilitiesRequest Fulfillment: Own and fulfill customer queries from start to finish, ensuring timely and...

Captain Fine Dining ExperiencePosition Captain Location Bangalore Indiranagar and Whitefield Experience 3-6 Years Job Type Full-TimeJob Summary We are seeking an experienced and highly skilled Captain with a background in fine dining to join our team at a premier restaurant in Bangalore The ideal candidate will have 3- 6 years of experience in the...

Job description v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);}/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; ...

Operations· Assisting Executive – F&F/ Restaurant Manager for all the day to day operations in the F& B service· Responsible for all the operations will be happening with all procedures and standards their outlets· Oversee all the operations in the specified outlet· Handling the guest without any complaints· Assist and support the f&b service for...

Captain Job DescriptionSeeking an experienced Restaurant Captain to lead our team at a premier dining establishment in Bangalore.Job Summary: We are looking for a highly skilled and professional individual with 3-6 years of experience in the hospitality industry. The ideal candidate will have excellent communication skills, strong leadership ability, and a...