Global Expansion Specialist
1 day ago
This is a highly specialized role that requires an organized and detail-oriented project manager to support global expansion initiatives. The ideal candidate will manage localization projects, leveraging Translation Management System (TMS) tools and working closely with cross-functional teams and localization vendors to ensure timely, high-quality delivery.
The primary responsibilities of this role include managing localization requests and projects across product UI, documentation, and support content. This involves defining scope, timelines, and deliverables, ensuring alignment with internal stakeholders and business priorities.
The Localization Project Manager will also be responsible for tracking and reporting project progress, risks, and blockers to stakeholders. Additionally, they will oversee translation workflows in Smartling and XTM, including project setup, automation, and quality checks.
Experience with TMS tools, translation memories, glossaries, and style guides is essential for this role. The ideal candidate should have hands-on experience with Smartling and XTM, as well as strong understanding of translation workflows and terminology management.
This is a proactive and detail-oriented role that thrives in a fast-paced environment. The successful candidate will be able to balance efficiency, quality, and scalability while driving alignment between vendors, tools, and internal stakeholders.
Key Responsibilities:
- Manage localization requests and projects across product UI, documentation, and support content.
- Define scope, timelines, and deliverables, ensuring alignment with internal stakeholders and business priorities.
- Track and report project progress, risks, and blockers to stakeholders.
TMS Tools:
- Oversee translation workflows in Smartling and XTM, including project setup, automation, and quality checks.
- Troubleshoot TMS tool issues and work with engineering or vendor support as needed.
- Maintain and apply translation memories, glossaries, and style guides to ensure linguistic consistency.
Vendor Management:
- Act as the primary point of contact for localization vendors, managing schedules and queries.
- Coordinate vendor assignments, monitor KPIs, and enforce SLA compliance.
- Consolidate and communicate vendor feedback to improve output quality.
Cross-functional Collaboration:
- Partner with Product, Engineering, Documentation, Marketing, and Support teams to gather requirements and prepare content for localization.
- Ensure source content readiness and localization best practices are embedded early in workflows.
- Provide guidance on localization feasibility and cultural appropriateness for target markets.
Qualifications:
- 7+ years of experience in localization project management or a related role.
- Hands-on experience with Smartling and XTM.
- Strong understanding of TMS, translation workflows, translation memories, and terminology management.
A Proactive and Detail-Oriented Project Manager
We are seeking a highly skilled and experienced project manager who can thrive in a fast-paced environment. If you have a strong background in localization project management and excellent communication skills, we encourage you to apply for this challenging role.
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