
Operations and Employee Support Specialist
1 day ago
HR Assistant
We are seeking a detail-oriented professional to provide comprehensive support across recruitment, onboarding, employee relations, and general operations.
This role will be responsible for maintaining accurate employee records, coordinating HR processes, ensuring compliance, and supporting day-to-day operational needs.
Key Responsibilities- Manage employee documentation, including new hire forms, benefits enrollment, and personnel files
- Consolidate and maintain accurate employee records in a centralized system
- Process benefits updates and open enrollment changes
- Support annual compensation inputs across HR systems
- Ensure timely follow-up on onboarding, offboarding, and checklist-driven HR tasks
- Source and screen candidates from multiple platforms
- Conduct initial candidate phone screenings and coordinate interview scheduling
- Manage candidate communications throughout the hiring process
- Provide support in salary discussions and offer negotiations
- Collect and validate new hire information and required documentation
- Initiate and monitor background checks
- Prepare welcome kits and facilitate new hire orientation
- Communicate company policies and procedures clearly to new employees
- Partner with IT for system setup and access provisioning
- Track employee attendance, leave, and remote work requests
- Coordinate logistics, including transportation and facility-related needs
- Manage procurement of laptops, accessories, and office supplies, and oversee laptop repair processes
- Provide support for employee income tax documentation and filings
- Plan and execute employee engagement activities such as team lunches, celebrations, and company events
- Support workforce and resource planning initiatives
- Serve as a point of contact with local authorities when required
- Ensure office space maintenance and employee safety compliance
- Draft and update Standard Operating Procedures (SOPs) to align with regulatory requirements
- Act as liaison with insurance providers regarding employee medical and life insurance support
- Bachelor's degree in Human Resources, Business Administration, or related field
- 3+ years of HR and/or operations support experience
- Strong organizational and data management skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to manage confidential information with discretion
- Proficiency with HRIS platforms and Microsoft Office Suite
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