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Business Process Manager

2 weeks ago

Kurnool, Andhra Pradesh, India beBeeLeadership Full time ₹ 1,00,00,000 - ₹ 2,50,00,000
Job Overview

The primary function of this role is to lead a team of analysts, ensuring the achievement of customer service goals and standards.

Key Responsibilities
  • Manage key performance indicators
  • Maintain knowledge of service tasks and programs
  • Report on administrative aspects
Requirements
  • Superior communication, presentation, and interpersonal skills
  • Ability to develop and implement process enhancements, including technology and performance improvements
  • Proficiency in workforce management applications, quality tools, and technologies
  • Experienced in goal setting, defining and prioritizing specific driving objectives
Benefits
  • Opportunity to lead a team
  • Develop leadership and analytical skills