Business Process Optimization Specialist

11 hours ago

Kurnool, Andhra Pradesh, India beBeeBusiness Full time US$ 1,00,000 - US$ 1,50,000
Job Title: Salesforce CPQ Business Systems Analyst

We are seeking a highly skilled Salesforce CPQ Business Systems Analyst to drive Quote-to-Cash process implementations and optimizations. The ideal candidate will have deep expertise in Salesforce CPQ, hands-on functional skills, and strong business acumen to bridge the gap between technical teams and business stakeholders.

The successful candidate will be responsible for leading implementations, enhancements, and support of Salesforce CPQ. This includes defining, designing, and optimizing Quote-to-Cash and Opportunity-to-Invoice processes, including Service Contracts and Entitlements. Additionally, they will gather requirements, write user stories, functional specs, acceptance criteria, process flows, and use cases. They will also configure Salesforce CPQ for products, bundles (nested/standalone), rules, attributes, guided selling, pricing & discounting, implement Advanced Approvals (quote/quote line, smart approvals), partner with business stakeholders and technical teams to deliver scalable CPQ solutions, and perform root cause analysis for issues and recommend solutions.

The ideal candidate will have at least 8–10 years of overall IT experience, with at least 5+ years in Salesforce CPQ. They will have proven hands-on Salesforce CPQ implementation experience, a strong understanding of Quote-to-Cash and Opportunity-to-Invoice processes, functional expertise in product/bundle setup, rules, guided selling, pricing, discounting, approvals, experience in Service Contracts and Entitlement management, proficiency in SQL/SOQL queries for data analysis and troubleshooting, and strong communication and stakeholder management skills. Self-starter with high motivation and ability to thrive in a fast-paced Agile environment.

Key Responsibilities:
  • Define, design, and optimize Quote-to-Cash and Opportunity-to-Invoice processes.
  • Configure Salesforce CPQ for products, bundles (nested/standalone), rules, attributes, guided selling, pricing & discounting.
  • Implement Advanced Approvals (quote/quote line, smart approvals).
  • Partner with business stakeholders and technical teams to deliver scalable CPQ solutions.
  • Support Agile ceremonies: backlog grooming, sprint demos, retrospectives, and sprint planning.

Must-Have Skills & Experience:
  • At least 8–10 years of overall IT experience.
  • At least 5+ years in Salesforce CPQ.
  • Proven hands-on Salesforce CPQ implementation experience.
  • Strong understanding of Quote-to-Cash and Opportunity-to-Invoice processes.
  • Functional expertise in product/bundle setup, rules, guided selling, pricing, discounting, approvals.
  • Experience in Service Contracts and Entitlement management.
  • Proficiency in SQL/SOQL queries for data analysis and troubleshooting.
  • Strong communication and stakeholder management skills.

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