Business Process Optimizer

Job Title: Salesforce CPQ Business Systems AnalystWe are seeking a highly skilled Salesforce CPQ Business Systems Analyst to drive Quote-to-Cash process implementations and optimizations. The ideal candidate will have deep expertise in Salesforce CPQ, hands-on functional skills, and strong business acumen to bridge the gap between technical teams and...

Workday Absence and Time Tracking ExpertJob Description:As a seasoned Workday Absence and Time Tracking expert, you will lead the implementation, configuration, and optimization of this module for our clients. You will provide expert guidance on best practices, gather business requirements, develop functional documentation, and translate requirements into...

Overview:As a key leader in finance operations, you will oversee the optimization of transactional activities through strategic process improvement initiatives.Collaborating with cross-functional teams, your primary responsibility is to identify opportunities for enhancement and implement end-to-end solutions that boost efficiency and productivity.Ensuring...

Job Title: Project Portfolio ManagerKey Responsibilities:Maintain project management standards, templates, and methodologies across multiple projects.Support strategic portfolio management by tracking project health, budgets, and alignment with business goals.Maintain risk and issue logs and proactively identify and mitigate risks.Prepare dashboards,...

Project Manager - AI AutomationRole: Project Manager Location: Remote (India)Work: Full-time - 8 hours/day (Monday to Friday)Start Dates: ImmediateAs a Project Manager – AI Automations, you'll be the bridge between clients and our internal team. You'll oversee automation projects, guide interns and specialists in building workflows, and ensure clients are...

Job Title: Business Operations Manager This is a leadership role responsible for overseeing the service management platform, ensuring error-free operations in alignment with business needs and ITIL best practices. Key accountabilities include platform administration, AI-driven automations, optimizations, and integrations, license management, driving...

Customer Success Operations SpecialistImprove customer engagement and retention by leveraging Gainsight solutions. Collaborate with cross-functional teams to design, implement, and optimize business processes, playbooks, and workflows.Key Responsibilities:Lead as a subject matter expert on Gainsight for internal teams.Configure, customize, and administer...

Job Title: Process Optimization LeaderA seasoned professional with 10+ years of experience in BPO and 3+ years in voice process management is sought to lead cross-functional teams. The ideal candidate will oversee daily operations, manage performance metrics (AHT, CSAT, FCR, SLA), and drive continuous improvement.Key Responsibilities:Lead multiple...

Job TitleA highly skilled and experienced Automation Specialist is required to lead the design, development, and implementation of advanced automation solutions to optimize business processes and enhance operational efficiency.Oversee the planning, execution, and delivery of complex automation projects ensuring they meet business requirements and are...

Finance Process Mapping SpecialistThe Finance Process Mapping Specialist will map client business processes to Oracle EBS, identifying gaps and collaborating with the technical architect to suggest solutions.Key Responsibilities:Participate or lead detailed requirement studiesPrepare functional design documents and obtain sign-off from clientsMap...