Senior Operations Coordinator

1 day ago


Thrissur, Kerala, India beBeeBusiness Full time ₹ 80,00,000 - ₹ 1,50,00,000
Job Title: Business Operations Specialist

We are seeking a detail-oriented professional to ensure smooth client onboarding, maintain seamless coordination with telecom operators, and monitor messaging traffic to support operational efficiency and customer satisfaction.

This role involves cross-functional collaboration with Sales, Technical, and Partner teams, both domestically and internationally.

Key Responsibilities:
  • Customer Success:
    • Coordinate end-to-end client onboarding by gathering information and technical requirements, provisioning accounts, and ensuring seamless internal coordination for a smooth customer experience.
    • Provide support to customers during account configuration, assisting in issue resolution to ensure successful integration and traffic initiation.
    • Monitor traffic post-onboarding to analyze performance trends and provide early-stage support.
  • Traffic Assurance:
    • Track monthly traffic targets received from internal stakeholders and break them into weekly and daily targets to ensure timely achievement.
  • Telco Coordination:
    • Coordinate with telecom operators and connectivity partners for additional capacities and RFPs.
    • Work closely with telco account managers to follow up and resolve long-pending technical, commercial, or operational issues in a timely manner.
  • Reports & Analytics:
    • Publish daily performance reports of clients for review and routing deviations.
    • Monitor the traffic from customers, identify and analyze reasons for traffic growth or dip, and highlight opportunities for corrective action with the sales team.
    • Identify potential opportunities and publish them.
  • Cross-Functional Collaboration:
    • Work closely with other departments, including development, sales, and quality assurance to ensure a seamless customer experience.
  • Process Improvement:
    • Identify opportunities for process improvement and contribute to enhancing the efficiency of the support team.
  • Documentation:
    • Create and maintain detailed and accurate documentation of SOPs for regular operations.


  • Thrissur, Kerala, India beBeeOperations Full time ₹ 1,80,000 - ₹ 2,40,000

    Job Title: Business Operations CoordinatorWe are seeking a highly organized and proactive individual to join our team in the digital marketing space. The ideal candidate will be responsible for managing day-to-day business operations, supporting administrative and finance tasks, assisting the management team, handling client communication, and contributing...


  • Thrissur, Kerala, India beBeeOperationsManager Full time ₹ 9,00,000 - ₹ 12,00,000

    This role is responsible for ensuring seamless coordination between sales teams and managing backend operations to drive high productivity levels.Key Responsibilities:Coordinate daily with dealers, vendors, and the city sales team for operational requirements.Follow up on renewals and new acquisitions, ensuring timely order processing in CRM systems.Manage...


  • Thrissur, Kerala, India beBeeQuality Full time ₹ 10,00,000 - ₹ 20,00,000

    Job Title: Assistant Manager ProductionThe key objective of this role is to oversee daily production operations, ensuring alignment with company objectives. This involves effective management of staff, process optimization, and quality management system (QMS) implementation.Key Responsibilities:Assist in planning and execution of daily production schedules...


  • Thrissur, Kerala, India beBeeFinance Full time ₹ 10,00,000 - ₹ 14,00,000

    Job Title: Senior Financial Operations ManagerWe are seeking a highly skilled and experienced financial professional to join our team. As a Senior Financial Operations Manager, you will be responsible for overseeing the day-to-day finance operations, ensuring smooth business processes, and coordinating across departments to streamline workflows.The ideal...


  • Thrissur, Kerala, India beBeeProjectManagement Full time ₹ 12,00,000 - ₹ 18,00,000

    Job Title: Operations CoordinatorKey Responsibilities:Assist in project planning, scheduling and progress tracking.Maintain accurate project documentation, prepare reports and update stakeholders effectively.Work collaboratively with team members to ensure timely task completion.Serve as a liaison between project teams, clients and stakeholders, facilitating...


  • Thrissur, Kerala, India beBeeEducational Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Educational Operations CoordinatorWe are seeking an experienced and highly organized professional to fill the role of Educational Operations Coordinator. The successful candidate will play a pivotal part in ensuring the smooth operation of our educational department.This position requires excellent organizational, communication, and interpersonal...


  • Thrissur, Kerala, India beBeeProcess Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Opportunity:We are seeking a skilled Operations Coordinator to manage multiple processes. The ideal candidate will oversee the execution of projects, ensuring efficiency and effectiveness.Key Responsibilities:Utilize technical skills in XML, HTML, Python, and VBA Macros to enhance process workflow.Build strong working relationships with clients through...


  • Thrissur, Kerala, India beBeeTalentAcquisition Full time ₹ 40,00,000 - ₹ 70,00,000

    Recruitment Operations SpecialistThis role presents a unique opportunity to collaborate with a prominent Canadian financial institution on large-scale recruitment initiatives, leading and supporting a team of recruiters. Key responsibilities include working closely with the Recruitment Account Manager & Recruitment Managers to support the client's...


  • Thrissur, Kerala, India beBeeAdministrative Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Administrative ManagerWe are seeking an experienced and skilled professional to fill the position of Administrative Manager.This role will require you to supervise daily support operations, plan efficient administrative procedures, and ensure all support activities are carried out effectively.Main Responsibilities:Develop and implement effective...


  • Thrissur, Kerala, India beBeeProject Full time ₹ 25,50,000 - ₹ 30,50,000

    Job TitleA Senior Project Coordinator is required to manage complex projects, oversee project teams, and ensure timely completion.Experience in managing software engineering projects with a strong technical background.About the Role:The Senior Project Coordinator will lead end-to-end development and deployment of AI solutions, from discovery to production...