Donor Relationship Manager

2 days ago

Chennai, Tamil Nadu, India beBeeCompliance Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Opportunity: Donor Relationship Manager

The role of the Donor Relationship Manager is a multifaceted position that encompasses elements of donor services, quality assurance, communication, and administrative tasks as assigned.

Key Responsibilities:

  • Processes via data entry, donation, and recognition information. Assembles donation-related documentation and ensures it is properly indexed and linked with donation payment data.
  • Conducts quality assurance on all India donation data entry and ensures data integrity. Generates reports, reviews entries, and conducts research in various databases.
  • Resolves any donor processing product or service issues by clarifying the member/donor's issue, determining the cause, and selecting/relaying the best solution to resolve the issue.
  • Communicates effectively with members, leaders, and staff/departments to resolve concerns within set turn-around times.
  • Ensures monitoring reports (MIS) are accurate and submitted in a timely manner, including vendor MIS.
  • May engage and conduct research and analysis of the NGO or charitable organizations, as appropriate, to maintain current awareness of industry best practices.
  • Ensures legal, financial compliance, and audit requirements are met. Executes service requests of ad hoc reports as directed.

Required Skills and Qualifications:

  • Bachelor's or master's degree in a relevant field, such as business administration, social services, etc.
  • Minimum of 3-5 years of related experience (office 365, account receivables administration, grants, etc.)
  • Ability to learn new processes and rapidly adapt to changing priorities.
  • Comfort with operating in multiple databases with comprehension and accuracy
  • Good in MS Excel, eye for detail

Benefits:

This role offers the opportunity to make a meaningful contribution to the organization's mission and vision while developing valuable skills and expertise.

Others:

Please note that this job description is subject to change as the organization evolves and grows.

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