Service Delivery Manager
4 weeks ago
Service Delivery Manager Job Description
At Microland, we are seeking a highly skilled Service Delivery Manager to join our team. The ideal candidate will be responsible for ensuring excellent customer service, maintaining strong relationships with customers and third-party vendors, and driving repeat business.
Key Responsibilities:
1. Provide customers with information about equipment rentals and sales
2. Develop contracts for commercial contractors and developers
3. Train sales staff on best practices in upselling, customer satisfaction, and brand promotion
4. Manage the work order system, including invoice logging and service invoice generation
5. Instruct customers on equipment operation, care, and maintenance
6. Inspect rental equipment upon return and process returns
7. Drive sales growth across all channels through effective hiring, training, and management approaches
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IT Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India Nexthire Full timeJob Title: IT Service Delivery ManagerJob Summary:We are seeking an experienced IT Service Delivery Manager to lead our IT infrastructure team. The successful candidate will be responsible for ensuring the efficient delivery of IT services to meet the needs of our organization.Key Responsibilities:Service Management:Oversee the delivery of IT services to...
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IT Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India Nexthire Full timeEmployed at Nexthire, you will assume the role of the IT Service Delivery Manager, overseeing the delivery of IT services to meet organizational needs. This position demands a professional with a strong understanding of IT infrastructure and service management principles. Key responsibilities will involve managing IT service delivery processes, maintaining...
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IT Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Nexthire Full timeRole Overview: Nexthire is seeking a highly skilled IT Service Delivery Manager to join our team. This role involves ensuring the efficient delivery of IT services to meet the needs of our organization.Key Responsibilities:Service Management: Oversee the delivery of IT services to ensure they meet business requirements and service level agreements...
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Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Lenovo Full timeJob Description: At Lenovo, we are looking for a highly skilled Service Delivery Manager to lead our service delivery processes. Key Responsibilities:- Manage complex service delivery processes and ensure contractual support service deliverables are understood and managed effectively- Maximize the value of the customer's investment in Lenovo products and...
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IT Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India HITACHI ENERGY SERVICES SP. Z O.O. Full timeJob DescriptionOverviewHitachi Energy IT has initiated an IT Transformation program to set up and migrate to a new global IT environment.As a ServiceNow Service Delivery Manager, you will play a key role in ensuring the effective delivery and support of ServiceNow services provided by external vendors.Your ResponsibilitiesKey responsibilities...
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Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India Fujitsu Full timeJob DescriptionAs a Service Delivery Manager at Fujitsu, you will be responsible for managing SAP projects and ensuring the delivery of high-quality services to our customers. The ideal candidate will have a deep understanding of the customer's business and technical environment, as well as excellent communication skills.Key Responsibilities:Manage SAP...
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Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Confluent, Inc Full timeAt Confluent, Inc., we are seeking a skilled Service Delivery Manager to join our team. The successful candidate will be responsible for driving success with our Professional Services customers across a regional customer base.The ideal candidate will have experience overseeing enterprise-level IT delivery projects and selling enterprise IT delivery services....
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Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India Fujitsu Full timeJob Title: Service Delivery Manager At Fujitsu, we are seeking a highly skilled Service Delivery Manager to lead our production teams in delivering exceptional IT services to our customers.Key Responsibilities:Manage SAP projects to ensure timely delivery and high-quality results.Develop and maintain a deep understanding of the customer's business...
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Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India KBros Aristo Pvt Ltd Full timeService Delivery Role at KBros Aristo Pvt LtdAs a Service Delivery Manager, you will be responsible for coordinating service engineer schedules, assigning tasks, and dispatching engineers to customer sites. This role involves managing work orders, ensuring accurate documentation, and tracking progress.Key Responsibilities:Develop and implement efficient...
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Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India Lenovo Full timeJob SummaryWe are seeking a highly skilled Service Delivery Manager to join our team at Lenovo. As a Service Delivery Manager, you will be responsible for leading complex service delivery processes, developing creative resolutions to complex problems, and ensuring contractual support service deliverables are understood and managed effectively.Key...
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Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India Novo Nordisk Full timeJob Title: Service Delivery ManagerNovo Nordisk is seeking a highly skilled Service Delivery Manager to anchor end-to-end service delivery, clarify customer needs, and establish agreements and contracts. The ideal candidate will ensure services meet business needs, manage changes, and set expectations with the service owner.Key Responsibilities:Manage...
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Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India Société Générale Assurances Full timeService Delivery ManagerWe are seeking a skilled Service Delivery Manager to lead our IT service operations team.Key ResponsibilitiesLead ITIL processes in Database Reliability EngineeringManage service levels, quality, and client expectationsDevelop and drive client relations and satisfactionDefine and manage service roadmaps for clientsRequirementsStrong...
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Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India Novo Nordisk Full timeAbout the RoleWe are seeking a highly skilled Service Delivery Manager to join our team at Novo Nordisk. As a Service Delivery Manager, you will be responsible for managing end-to-end service delivery, clarifying customer needs, and establishing agreements, contracts, and operational level agreements.Key ResponsibilitiesManage end-to-end service delivery,...
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Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India People First Consultants Full timeJob Role: Service Delivery ManagerAt People First Consultants, we are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for end-to-end performance client and team management. You will be responsible for managing a team of 120-150 associates with 56 Team Leaders. Your key...
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Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India Novo Nordisk AS Full timeDepartment – Validation CoE (Enterprise Platforms & Tech Services)We are seeking a skilled Service Delivery Manager to anchor our service delivery, clarify customer needs, and establish agreements, contracts, and operational level agreements. As a Service Manager at Novo Nordisk, you will ensure services meet business needs, manage changes, and set...
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Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India Lenovo Full timeJob DescriptionThis role will have a significant impact on the business, both internally and externally. The successful candidate will be responsible for working against Service Level Agreement (SLA) and Key Performance Indicator (KPI) agreements, as well as managing overall contract profitability. The goal is to increase efficiency and effectiveness of the...
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Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Lenovo Full timeDescription and RequirementsPosition Title: Service Delivery and Operations ManagerBusiness Vertical: Device as a ServicePosition Description:In this role, you will serve as the single point of contact for customers, partners, vendors, and internal business divisions, ensuring the fulfillment of contracts within the allotted time and budget. This structure...
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Service Delivery Manager
3 weeks ago
Bengaluru, Karnataka, India Lenovo Full timePosition Overview:This role will have a significant impact on Lenovo's business, both internally and externally.The successful candidate will be responsible for working against SLA & KPI agreements and contract profitability, with the overall goal of increasing efficiency and effectiveness of the contract, thereby increasing customer satisfaction.Strong...
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Service Delivery Manager
1 month ago
Bengaluru, Karnataka, India Confluent, Inc Full timeAt Confluent, we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organisation to create experiences and use the power of data in ways that profoundly impact the way we all live.As a key member of our Professional Services team, you will help organisations navigate significant business and...
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IT Service Delivery Manager
4 weeks ago
Bengaluru, Karnataka, India Nexthire Full timeJob Title: IT Service Delivery Manager (IT Infrastructure)Location: GlobalExperience: 7-9 YearsWork Mode: Work from Office (WFO)Work Days: 5 Days per Week Role Overview: The IT Service Delivery Manager (SDM) for IT Infrastructure is responsible for delivering high-quality IT services to meet business requirements and service level agreements (SLAs). This...