Lead Experience Delivery Specialist

2 days ago


Chennai, Tamil Nadu, India Hapag-Lloyd AG Full time
Job Summary

We are seeking a skilled Technical Delivery Manager with a strong focus on Experience Management to join our team in Chennai, Tamil Nadu, India. This role combines responsibilities as a Service Delivery Manager for Experience Management, steering our Service Provider using mainly Nexthink for proactive support, aligning on a framework for XLAs (Experience Level Agreements) and actively managing it, and the role of a Technical Delivery Manager performing configurations and dashboard creations in Nexthink to cover internal requirements.



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