Experience Manager Lead

2 days ago


Chennai, Tamil Nadu, India Live Connections Full time
About the Role

We are seeking a highly skilled Senior UX Experience Specialist to join our team at Live Connections. This is an exciting opportunity for a seasoned professional with expertise in user experience management, reporting, and analysis.

As a Senior UX Experience Specialist, you will be responsible for leading our user experience efforts and collaborating closely with cross-functional teams to deliver high-quality solutions that meet the needs of our clients.

Key Responsibilities:
  • Lead user experience strategy and design efforts to enhance customer engagement and satisfaction.
  • Develop and implement effective user experience processes and tools to improve efficiency and quality.
  • Analyze data and metrics to identify trends and opportunities for improvement.
  • Collaborate with operations and stakeholders to ensure seamless service delivery and continuous improvement.
  • Communicate effectively with stakeholders to understand and address their needs.
  • Make strategic design and user-experience decisions related to core functions and features.
Requirements
  • 5+ years of proven experience in user experience management, reporting, and analysis.
  • Minimum 2 years of experience in leading user experience efforts and managing cross-functional teams.
  • Excellent communication and project management skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Certified or trained ITIL.
Salary

The estimated salary for this role is $120,000 - $150,000 per year, depending on location and experience.

Benefits

We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



  • Chennai, Tamil Nadu, India Rise & Lead Full time

    Job OverviewRise & Lead is seeking a highly motivated and experienced Marketing Executive to join our team. As a key member of our commercial operations department, you will play a vital role in driving business growth through effective marketing strategies.We are looking for an individual with excellent communication skills, a strong understanding of...


  • Chennai, Tamil Nadu, India Hapag-Lloyd Full time

    About the RoleHapag-Lloyd is seeking a skilled IT Experience Management Technical Lead to join our team. This role combines responsibilities as a Service Delivery Manager for Experience Management, steering our Service Provider using mainly Nexthink for proactive support, aligning on a framework for XLAs (Experience Level Agreements) and actively managing...

  • Marketing Specialist

    4 weeks ago


    Chennai, Tamil Nadu, India Rise & Lead Full time

    Marketing ExecutiveAre you looking for a challenging role in a dynamic environment? We have an exciting opportunity for a Marketing Executive to join our team at Rise & Lead. As a Marketing Executive, you will be responsible for executing marketing campaigns, analyzing market trends, and developing strategic marketing plans to drive business growth.Key...

  • Territory Manager

    3 weeks ago


    Chennai, Tamil Nadu, India Hero Motocorp Full time

    Job Summary:As a Territory Manager - Customer Experience Lead at Hero Motocorp, you will be responsible for driving customer satisfaction and loyalty across our territories.Key Responsibilities:Develop and implement customer engagement strategies to enhance customer experienceCollaborate with cross-functional teams to resolve customer complaints and...

  • User Experience Lead

    4 weeks ago


    Chennai, Tamil Nadu, India Virtusa Full time

    Job Title: UI LeadAt Virtusa, we are looking for a highly skilled UI Lead to join our team.Responsibilities:- Design and develop front-end and large-scale intranet/internet applications.- Implement web applications using Angular (8 or above) and related technologies.- Work on reactive programming using RxJs.- Implement Micro Frontends.- Translate Figma UX...


  • Chennai, Tamil Nadu, India KBR Full time

    Company OverviewKBR is a leading global provider of professional services and technologies. Our team delivers innovative solutions to the oil and gas, government services, and commercial markets.SalaryThe estimated annual salary for this position is $120,000 - $180,000, depending on qualifications and experience.Job DescriptionThis User Experience Lead role...


  • Chennai, Tamil Nadu, India BUYERSROAD INDIA PRIVATE LIMITED Full time

    About the Role:We are looking for a Senior Lead Python Engineer to join our team at BUYERSROAD INDIA PRIVATE LIMITED. As a Senior Lead Python Engineer, you will play a pivotal role in leading our Python development team and driving technical innovation. You will be responsible for designing and implementing scalable software solutions, mentoring junior...


  • Chennai, Tamil Nadu, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    User Experience Design Lead OpportunityBNY Mellon is seeking an experienced User Experience Design Lead to join our Engineering team in Pune. This role is responsible for leading the design of user-centered solutions that meet the needs of our customers.Key Responsibilities:Lead the design of user experience solutions for complex products and servicesConduct...


  • Chennai, Tamil Nadu, India Expertia AI Full time

    Company OverviewExpertia AI uses advanced technologies to transform the way organizations and professionals work. Our innovative solutions, including the Virtual Recruiter and Expertia Career Site, help streamline HR processes and make them more efficient.We are working with a leading automotive manufacturer that is looking for a skilled professional to join...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Us: Saaki Argus & Averil ConsultingA leading consulting firm partnering with a top NBFCJob Responsibilities:The incumbent will oversee the customer experience process at the area office, ensuring all customer handling executives meet performance standards and deliver high-quality service. This role involves strategic planning, team management,...


  • Chennai, Tamil Nadu, India Lollypop Design Full time

    Job OpportunityWe are seeking a highly skilled UX Designer to lead our design efforts. The ideal candidate will have a strong background in user research, analysis, and design thinking.Your Key ResponsibilitiesConduct user research and analysis to inform design decisions.Develop and maintain a deep understanding of our users and their needs.Collaborate with...


  • Chennai, Tamil Nadu, India ICCS Full time

    Overview:ICCS is looking for an experienced Operations Team Lead to join our Ecommerce team in Chennai. The successful candidate will be responsible for managing a team of Associates and ensuring the smooth operation of our Outbound vertical.About the Role:We are offering a competitive salary of ₹30,00,000 per annum for this position. As a seasoned Team...


  • Chennai, Tamil Nadu, India Virtusa Full time

    Job DescriptionAs a Cloud Infrastructure Lead, you will play a key role in shaping our company's cloud infrastructure strategy. With extensive experience in Azure, you will be responsible for designing, implementing, and managing scalable and secure cloud environments.About the RoleWe are looking for an experienced professional who has a strong background in...

  • Marketing Specialist

    4 weeks ago


    Chennai, Tamil Nadu, India Rise & Lead Full time

    Job Title: Marketing ExecutiveJob Type: Full-time, Regular / PermanentSalary: 30,000.00 - 40,000.00 per monthBenefits:Health insurancePaid sick timeProvident FundSchedule: Day shiftSupplemental Pay Types:Performance bonusRequirements:Experience: 1 year (Preferred)Accounting: 1 year (Preferred)Tally: 1 year (Preferred)Location: Madhya Pradesh


  • Chennai, Tamil Nadu, India Gen Full time

    Gen is a global company dedicated to powering Digital Freedom through leading technology solutions in cybersecurity, privacy, and identity protection.We're seeking a skilled Qualtrics Administrator to join our team and leverage the Qualtrics platform for enhanced customer experience analysis through API integrations, Python scripting, and effective use of...


  • Chennai, Tamil Nadu, India Explorance Full time

    At Explorance, we're on a mission to empower organizations with next-generation feedback analytics.We're seeking an experienced Senior Front-End Developer to join our team and drive the development of innovative software applications that meet business specifications.The successful candidate will be responsible for designing and developing new features and...


  • Chennai, Tamil Nadu, India Capgemini Full time

    Job DescriptionLeads and manages the client engagement to ensure successful project delivery.Coordinates the project team to achieve contractual commitments and monitors progress towards reaching these targets.Primary SkillsDevelops and manages project plans to meet contractual requirements.Collaborates with the Procurement and Finance teams to finalize...

  • HCLTech Team Lead

    3 weeks ago


    Chennai, Tamil Nadu, India HCLTech Full time

    Qualifications: GraduatesLocation: Various LocationsExperience: 5 to 9 yearsRequirements:Experience in healthcare industryExcellent communication skills – Should be able to communicate without grammatical errors and should be able to face clientsMust be flexible to support weekends, post shift as neededTeam handling experience is mandatory – minimum 1...


  • Chennai, Tamil Nadu, India Lollypop Design Full time

    Job OverviewLollypop Design is seeking a Senior UX Designer to join our team. As a key member of our design team, you will be responsible for creating user-centered design solutions that meet the needs of our clients and users.Your Key ResponsibilitiesDevelop and maintain a deep understanding of our clients and users, and use this knowledge to inform design...


  • Chennai, Tamil Nadu, India GOOD FIVE YES JOB CONSULTANCY Full time

    About the JobAs a {title} in {industry}, you will be responsible for leading a team of {team} to drive {results} and contribute to the success of {company}.Key Responsibilities:• Manage and motivate a team of {team} to achieve {results}• Develop and implement strategies to drive {results} in {industry}• Collaborate with cross-functional teams to...