Application Support Specialist

1 week ago


Gurgaon, Haryana, India SMARTWORK IT SERVICES Full time
Enterprise Software Technician

The Enterprise Software Technician plays a vital role in ensuring the smooth functioning of critical business systems.

This includes independently performing tasks, becoming a Subject Matter Expert (SME), and actively participating in team discussions to contribute to problem-solving.

Key responsibilities include troubleshooting and resolving technical issues reported by end-users in a timely manner, collaborating with cross-functional teams to investigate and resolve application-related incidents, and monitoring application performance and stability.

A strong understanding of system administration and troubleshooting in a Windows Server environment is required. Proficiency in Microsoft Windows Server Administration is also necessary, including experience managing and maintaining Windows Server infrastructure.

In addition, knowledge of Active Directory administration, including user management, group policies, and security permissions, is essential. Experience with Microsoft Active Directory and knowledge of other relevant networking protocols are also highly desirable.

Prior completion of at least 15 years of full-time education in a relevant field is expected. The ideal candidate will have 4-6 years of experience in application support and possess excellent communication skills.

Salary: $70,000 - $90,000 per annum.



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