Technical Support Specialist
1 week ago
Job Description
Virtusa is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for ensuring the performance and availability of our web applications and platforms.
Main Responsibilities:
- Maintain and improve the performance and availability of all client-facing web applications and platforms.
- Lead high-impact incident investigation and recovery in collaboration with various technology teams.
- Provide technical assistance to guide the team for incident resolution.
- Lead continuous improvement of applications in collaboration with technology teams.
- Ensure non-functional requirements are covered as part of the project lifecycle.
- Liaise with other technology and operations teams (Delivery, Unix, DBA, Network etc).
- Engage in Disaster Recovery and BCP plans/processes.
Requirements:
- 3-6 years overall experience in IT.
- Good knowledge in Oracle database concepts (19c), SQL statements (DML/DDL), query optimization, stored procedures, Triggers, & Functions.
- Working experience in UNIX and Shell Scripting.
- Knowledge of scheduling tools like Control-M.
- Experience of best practices development methodologies, especially Agile.
Skill Requirements:
- AWS or similar cloud technologies.
- Unix shell & PowerShell scripting.
- Java/J2EE and C# applications.
- SQL Server databases; well-versed with database SQL queries and able to write medium to complex SQL queries.
Estimated Salary: ₹12,00,000 - ₹18,00,000 per annum based on location and experience.
This is a great opportunity to work with a leading company like Virtusa and enhance your skills in application support and performance optimization.
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