Technical Support Specialist

1 week ago


Gurgaon, Haryana, India Virtusa Full time

Job Description

Virtusa is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for ensuring the performance and availability of our web applications and platforms.

Main Responsibilities:

  • Maintain and improve the performance and availability of all client-facing web applications and platforms.
  • Lead high-impact incident investigation and recovery in collaboration with various technology teams.
  • Provide technical assistance to guide the team for incident resolution.
  • Lead continuous improvement of applications in collaboration with technology teams.
  • Ensure non-functional requirements are covered as part of the project lifecycle.
  • Liaise with other technology and operations teams (Delivery, Unix, DBA, Network etc).
  • Engage in Disaster Recovery and BCP plans/processes.

Requirements:

  • 3-6 years overall experience in IT.
  • Good knowledge in Oracle database concepts (19c), SQL statements (DML/DDL), query optimization, stored procedures, Triggers, & Functions.
  • Working experience in UNIX and Shell Scripting.
  • Knowledge of scheduling tools like Control-M.
  • Experience of best practices development methodologies, especially Agile.

Skill Requirements:

  • AWS or similar cloud technologies.
  • Unix shell & PowerShell scripting.
  • Java/J2EE and C# applications.
  • SQL Server databases; well-versed with database SQL queries and able to write medium to complex SQL queries.

Estimated Salary: ₹12,00,000 - ₹18,00,000 per annum based on location and experience.

This is a great opportunity to work with a leading company like Virtusa and enhance your skills in application support and performance optimization.



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