Customer Experience Specialist

Customer Support SpecialistWe are seeking a skilled professional to provide top-notch support to our clients.Respond to customer inquiries in a timely and professional mannerResolve issues efficiently and effectivelyProvide product information and recommendationsMain Responsibilities:The ideal candidate will have excellent communication and interpersonal...

Deliver exceptional customer experiences as a Support Expert with our team.About the Role:You will be responsible for assisting customers with queries and resolving complaints via chat, calls, and email regarding app usage, account issues, payments, and services.Key Responsibilities:Respond promptly to customer inquiries and provide empathetic guidance and...

Job Title: Quality Assurance SpecialistElevate customer-facing excellence by designing and enforcing quality frameworks, leveraging deep CRM expertise to drive data-backed improvements.Key Responsibilities:Design a call quality monitoring framework for Sales, Marketing, and Support teams.Conduct regular call audits, score performance against SLAs, and...

Ecomous accelerates direct-to-consumer brands across diverse markets.Key Objectives:Provide seamless customer experiences via proactive engagement, issue resolution, and feedback collection through multiple channels.We prioritize strong interpersonal skills, effective problem-solving abilities, and fluency in English and Hindi. If you possess these qualities...

Job Title: Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team.Job Description:As a Customer Support Specialist, you will be responsible for providing exceptional customer service to clients via phone, email, and chat.You will handle customer inquiries, resolve issues, and provide accurate...

Customer Experience RoleThe key responsibilities of this position include tracking and managing customer experience through proactive communication via calls, surveys, and WhatsApp. The ideal candidate will work collaboratively across departments and projects to enhance the customer purchase and delivery experience.Develop a customer-first attitude, with a...

Job Title: Customer Relationship SpecialistWe are seeking a highly motivated and customer-focused professional to join our team as a CUSTOMER RELATIONSHIP SPECIALIST. This role is an excellent opportunity for individuals looking to establish themselves in the real estate and housing sector.This position will act as the primary point of contact for customers,...

Job Opportunity:We are seeking an exceptional Customer Service Executive to join our team in a dynamic and fast-paced environment.This role involves managing customer relationships, handling inquiries, and resolving issues efficiently and professionally.The ideal candidate will possess excellent communication skills, analytical abilities, and a proactive...

Customer Retention and Acquisition Specialist">Job Description:We are seeking a proactive Customer Retention and Accounts Specialist to manage customer interactions, encourage subscription purchases, and resolve outstanding overages. In this role, you will be responsible for contacting customers whose trials have expired, facilitating purchases, processing...

Product Specialist Position OverviewWe are seeking a skilled Product Specialist to play a pivotal role in customer success.Key Responsibilities:Technical Support: Provide assistance and troubleshooting to customers, resolving issues related to software installation, licensing, and runtime to ensure minimal downtime.Product Ownership: Define and own the...